Write a review

  • Resolved Unknown

    (@unknownman888)


    3 years, 3 months ago

    Hi, how do you make where customers need to be a verified purchaser to leave a review from product page? Also is there a way to disable the write a review altogether? Will the review still show as verified when posted from the product page or does it need to be written from the email request for review?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Omar

    (@jakrir)

    3 years, 3 months ago

    Hi there!
    To ensure only verified buyers are able to leave reviews, navigate to the following path: Settings > Review Widget > Review Curation > Web Reviews, (If you are already logged in to your Judge.me account, click this link) and enable the Web review restriction feature. Please, don’t forget to save your settings once you make changes.

    Enabling this feature will hide the ‘Write a review’ button on all of your pages. Only customers who receive a review request email will be able to submit reviews, and these reviews will be marked as verified.

    I hope this has been helpful in clarifying your questions. If you have any further questions, please don’t hesitate to write back.

    Thread Starter Unknown

    (@unknownman888)

    3 years, 3 months ago

    Ok is it possible for imported reviews to show as verified?

    Plugin Support Omar

    (@jakrir)

    3 years, 3 months ago

    Hi there,
    Unfortunately, we can’t ensure the source of the imported reviews so they cannot be automatically marked as verified. Imported reviews can still be manually verified by us, however, we would need you to share with us some screenshots of the orders related to the imported reviews at support@judge.me and we’ll be happy to help verify them.

Viewing 3 replies - 1 through 3 (of 3 total)

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