Disable individual products
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I am using individual products in mix & match box products, but I don’t want to sell them as a stand alone products. I’ve defined these individual products visibility to be ‘hidden’, but their links are still active in the mix and match box products.
I’m using WP 6.1.1, WC 7.2.2, Mix & Match 1.4.1, Astra 3.9.4
I’ve disabled all my plugins except WC and Mix & Match and replaced the Astra theme with 2023, and the same problem remained.
The page I need help with: [log in to see the link]
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Hi @dwilnai
Thanks for reaching out!
By any chance, are you referring to the premium plugin, Mix and Match Products here?
If so and you have a valid subscription with us, can you please open a support request for us to investigate further about your issue.
Otherwise, if you’re unsure, please share your System Status Report that you can find via
WooCommerce > Status. SelectGet system reportand thenCopy for support. Once you’ve done that, you can paste it into your reply here.Thanks!
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Thanks for sharing the System Status Report.
However, I am not seeing the
Mix & Match 1.4.1plugin here.Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?
If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.
Each one of the 10 chocolates available for selection into the box is now linkable from this page to the individual product page. This is a problem, because we don’t sell them individually.
https://dev.irisdelights.com/wp-admin/upload.php?item=3633
All these chocolates catalog visibility are defined as “Hidden”.
https://dev.irisdelights.com/wp-admin/upload.php?item=3634
Please let me know if you need additional information
Sorry – the last two links require admin sign in. Here they are again:
Hi @dwilnai
Thanks for sharing the screenshots above as well as the additional information about your issue here.
Checking on this page, I was able to view the individual flavors on the Single Product Page (Vanilla Caramel Page) when I click them:
This is not part of the core functionalities of WooCommerce, hence, I am asking what plugin was used that provides this feature. However, I cannot see the premium plugin Mix and Match Products on your site’s System Status Report.
Inspecting on your site, I am unable to verify what third-party plugin was used. Since this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best reaching out to the plugin’s developers for further assistance here.
All the best and hopefully, the issue will be fixed soon.
Thanks!
The plugin we are using is WooCommerce Mix & Match – Custom Product Boxes Bundles by Progos https://codecanyon.net/item/woocommerce-mix-match-custom-product-boxes-plugin/22361393. It is listed in the WC status report as “WooCommerce Ultimate Box Product master“
Howdy @dwilnai
The plugin we are using is WooCommerce Mix & Match – Custom Product Boxes Bundles by Progos https://codecanyon.net/item/woocommerce-mix-match-custom-product-boxes-plugin/22361393.
Since this is not related with the core WooCommerce plugin functionality, supported in this forum, I suggest getting in touch with their support channel, as they would be in a better position to assist you.
As I understand, it can be found at the below link:
https://codecanyon.net/item/woocommerce-mix-match-custom-product-boxes-plugin/22361393/support
I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.
The topic ‘Disable individual products’ is closed to new replies.
