COD not working

  • Resolved Annamari

    (@eszdan)


    3 years, 3 months ago

    Hi,

    we’d like to use your plugin in a Hungarian shop and can’t figure out why the COD isn’t working. If we choose COD on the checkout page, the extra fees fail to add to the price.

    What can cause this?

    Thank you,
    Annamari

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • mrakorcz

    (@mrakorcz)

    3 years, 3 months ago

    Hello @eszdan ,

    thank you for your question.

    First of all, I would check that the setting in Administration -> menu Packeta -> submenu Settings -> tab General -> Payment method that represents cash on delivery is filled in with appropriate payment method.

    If it is, I would check that all other options of Packeta plugin and Woocommerce are configured correctly according to the User manual available at Github Wiki page https://github.com/Zasilkovna/WooCommerce/wiki/User-documentation-(EN)

    If neither of this helps you to solve the problem, please do reach us via e-mail technicka.podpora@zasilkovna.cz . Together we can solve your issue more quickly, if you attach Export of Packeta plugin settings, which you can get from Administration -> menu Packeta -> submenu Settings -> tab Support -> button Export the plugin settings.

    Regards,

    Oldrich Mraz – Packeta E-shop Solutions

    Thread Starter Annamari

    (@eszdan)

    3 years, 3 months ago

    @mrakorcz Thank you for your help, we managed to find what was missing (the setting).

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

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