Email Test critical error

  • Resolved mistraldesign

    (@mistraldesign)


    3 years, 3 months ago

    Hi,

    I use your plugin for my various clients, but this is the first time that I find myself faced with this case. As soon as I click to send the test email, I get a critical error that pops up. Can you tell me what to do to fix this problem?


    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • David

    (@dpinson)

    3 years, 2 months ago

    Hi there @mistraldesign,

    You would need to enable WordPress Debugging in order to find out more information about the error. A Critical Error can be caused by a lot of different things, and the message itself is used to hide the real error from public view. If you enable Debugging in WordPress, that should help shed light on what is causing the problem by providing you with the real error message.

    I hope that helps!

    Thread Starter mistraldesign

    (@mistraldesign)

    3 years, 2 months ago

    Hi,

    here is the message displayed:

    Fatal error: Uncaught TypeError: Argument 1 passed to timetable_phpmailer_init() must be an instance of PHPMailer, instance of WPMailSMTP\MailCatcherV6 given, called in /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php on line 308 and defined in /home/mistr695/mistraldesign.fr/wp-content/plugins/timetable/timetable.php:232 Stack trace: #0 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php(308): timetable_phpmailer_init(Object(WPMailSMTP\MailCatcherV6)) #1 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/mistr695/mistraldesign.fr/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #3 /home/mistr695/mistraldesign.fr/wp-includes/pluggable.php(536): do_action_ref_array(‘phpmailer_init’, Array) #4 /home/mistr695/mistraldesign.fr/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php(345): wp_mail(Array, ‘WP Mail SMTP: H…’, ‘\t\t<!doctype htm…’, Array) #5 /home/mistr695/mistraldesign.fr/wp-content/plugins/wp-mail-smtp/src/Admin/Pa in /home/mistr695/mistraldesign.fr/wp-content/plugins/timetable/timetable.php on line 232
    Could not access file:

    Fatal error: Uncaught TypeError: Argument 1 passed to timetable_phpmailer_init() must be an instance of PHPMailer, instance of WPMailSMTP\MailCatcherV6 given, called in /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php on line 308 and defined in /home/mistr695/mistraldesign.fr/wp-content/plugins/timetable/timetable.php:232 Stack trace: #0 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php(308): timetable_phpmailer_init(Object(WPMailSMTP\MailCatcherV6)) #1 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/mistr695/mistraldesign.fr/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #3 /home/mistr695/mistraldesign.fr/wp-includes/pluggable.php(536): do_action_ref_array(‘phpmailer_init’, Array) #4 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-recovery-mode-email-service.php(235): wp_mail(Array, ‘[Mistral Design…’, ‘Bonjour\xC2\xA0!\n\nDep…’, Array, Array) #5 /home/mistr695/mistraldesign.fr/wp-includes/class-wp-recovery-mode-ema in /home/mistr695/mistraldesign.fr/wp-content/plugins/timetable/timetable.php on line 232

    Thanks for your help!

    David

    (@dpinson)

    3 years, 2 months ago

    Hi @mistraldesign,

    It looks like the problem you’re running into has to do with the Timetable plugin. The error is referring to code in that plugin. You can try disabling it to see if that gets rid of the issue for you.

    I hope that helps!

    Thread Starter mistraldesign

    (@mistraldesign)

    3 years, 2 months ago

    Hi,

    oh yes! This is Timetable plugin that makes a conflict. Is there anything you can do on your end or i need to contact them?

    Thank you!

    David

    (@dpinson)

    3 years, 2 months ago

    Hi @mistraldesign,

    There’s nothing we can do, but their team should be able to help you out.

    I hope that helps. 🙂

    Have a great day!

    Thread Starter mistraldesign

    (@mistraldesign)

    3 years, 2 months ago

    Hi,

    Alright, I’ll do that! Thanks for your help and your time!
    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)

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