Bank transfer, not receiving email | WordPress.org

pritter
(@pritter)

3 years, 4 months ago

Hi

We are trying your plugin, and want to enable the bank transfer payment option. But when we chose this payment during the order, we don’t receive the mail with the bank information. I enabled the debug option, but I see nothing wrong. Can you help us ?

Thank you and regards

Philippe

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Codemenschen
(@codemenschen)

3 years, 4 months ago

Hi @pritter ,

Thanks for your message,

Please check into settings->payment settings->Send Direct Mail->Select Yes

Thread Starter pritter
(@pritter)

3 years, 4 months ago

Hi @codemenschen

Thank you for your answer. When I check this, I get the email of a receipt, but not the email with the information where to pay, with information of bank transaction.

Regards

Plugin Author Codemenschen
(@codemenschen)

3 years, 4 months ago

Hi @pritter ,

Unfortunately, our plugin doesn’t support to send email with payment information. If you are using Bank Transfer payment function, our plugin just can display information payment like a picture attached.

https://prnt.sc/laUtkNqO6iC6

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Bank transfer, not receiving email’ is closed to new replies.

3 replies
2 participants
Last reply from: Codemenschen
Last activity: 3 years, 4 months ago
Status: not resolved