Trouble shoot – profile not loading

  • supplen4m

    (@supplen4m)


    3 years, 3 months ago

    Since mid December last year 2022, my profile (works page – if you click the picture icon, a notification “This content failed to load”) on my website have failed to load. I have uploaded all the updates.
    If the below makes any sense to anyone, I would appreciate your help.

    “Fatal error: Uncaught Error: Call to undefined function split() in /home/supplena/public_html/contenido/themes/eleven-wp-1.25/single-portfolio.php:62 Stack trace: #0 /home/supplena/staging.supplenam.com/wp-includes/template-loader.php(106): include() #1 /home/supplena/staging.supplenam.com/wp-blog-header.php(19): require_once(‘/home/supplena/…’) #2 /home/supplena/staging.supplenam.com/index.php(17): require(‘/home/supplena/…’) #3 {main} thrown in /home/supplena/public_html/contenido/themes/eleven-wp-1.25/single-portfolio.php on line 62
    There has been a critical error on this website.”

    Can you help me

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 3 months ago

    This is an error in your theme. If you test with another, is the error gone?

    Unfortunately, your theme seems to be custom for your site, so you’ll need to get in touch with the developer who wrote it.

    Thread Starter supplen4m

    (@supplen4m)

    3 years, 3 months ago

    Hi Steve, thanks for your reply. I will try to get in touch with the web developer, but it was 15 years ago since I have been in touch with them.
    If I can not get in touch with the person that custom the theme, do you know of any other way to fix this?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 3 months ago

    If you know coding, then you’ll have to look into the code, find where it uses split() and properly replace it with explode() or str_split() — https://stackoverflow.com/questions/53454718/how-to-fix-the-error-with-split-in-php

    Otherwise, hire a developer (jobs.wordpress.net) to fix it for you.

    Thread Starter supplen4m

    (@supplen4m)

    3 years, 3 months ago

    Thanks for the reply. One last thing with the clone website (staging site) once I have work things out how easy is it to make it the main site and keep the older version encase?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 3 months ago

    It would depend on how you make the staging site and what facilities are available through your host.

Viewing 5 replies - 1 through 5 (of 5 total)

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