• Resolved nibbl

    (@nibbl)


    Good evening
    Today I wanted to put on my website plugin WP Super Cache, and at first run it was said that it would be useful to put another plugin Jetpack Boost
    I put it, but when you click on the Start button pops up an error – “Failed to connect to WordPress.com
    HTTP 500 error received while communicating with the server.

    {
    “code”: “secrets_mismatch”,
    “message”: “The registration secrets sent by your site do not match the ones the Jetpack server has on record.”
    { “data”: 400
    }”

    Screenshot of the error – https://disk.yandex.ru/i/KjLpSLKHSa69TA

    our site https://aroundmos.ru/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @nibbl

    When we attempt to connect to your site, requests to xmlrpc.php are being blocked as shown in this error:

    Testing: https://aroundmos.ru/xmlrpc.php
    HTTP/2 405 
    server: nginx-reuseport/1.21.1
    date: Mon, 02 Jan 2023 20:09:09 GMT
    content-type: text/html
    content-length: 167
    

    Jetpack Boost uses the connection to the Jetpack servers to generate Critical CSS.

    I’d  suggest  checking if  you  have  any  security  plugins  activated that  might  be  blocking  our requests.  If  not,  try  contacting  your  hosting  provider  and  asking  them  to  check  their  security  logs  to  see  if  they  are  blocking  or  otherwise  limiting  incoming  and  outgoing  connections  over  XML-RPC. 

    Jetpack  uses  this  file  to  communicate  with  your  site,  but  some  hosts  block  connection  requests  to  that  file.

    Please  ask  them  to  allowlist  the  IP  addresses  listed  above.  Note  that  these  IP  addresses  could  change  (or  more  could  be  added)  at  any  time,  which  could  break  your  connection  to  Jetpack.  For  this  reason,  we  actually  discourage  allowing  specific  IPs,  although  with  some  hosts  it  may  be  the  only  option.

    Let  us  know  how  that  goes.

    HI, I had some similar error, check it out

    https://i.is.cc/PZRGPcz.png

    Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @joshogor

    I would try the same things mentioned above, regarding Security plugins, firewalls, etc. Having your host allowlist the addresess listed here could help as well:

    https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/

    Plugin Support Jay

    (@bluejay77)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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