Update to Woocommerce 7.2.0

  • luciegbt

    (@luciegbt)


    3 years, 3 months ago

    Hi,

    I’ve tried to update my woocommerce extension to the latest version 7.2.0. When I do, a red message appears saying :
    Update failed: Fatal error: Uncaught Error: Call to undefined function trailingslashit() in /homepages/34/d4296875347/htdocs/wordpress/wp-includes/class-wp-textdomain-registry.php:103 Stack trace: #0 /homepages/34/d4296875347/htdocs/wordpress/wp-includes/l10n.php(784): WP_Textdomain_Registry->set('default', 'fr_FR', '/homepages/34/d...') #1 /homepages/34/d4296875347/htdocs/wordpress/wp-includes/load.php(1401): load_textdomain('default', '/homepages/34/d...', 'fr_FR') #2 /homepages/34/d4296875347/htdocs/wordpress/wp-includes/load.php(278): wp_load_translations_early() #3 /homepages/34/d4296875347/htdocs/wordpress/wp-settings.php(74): wp_maintenance() #4 /homepages/34/d4296875347/htdocs/wordpress/wp-config.php(189): require_once('/homepages/34/d...') #5 /homepages/34/d4296875347/htdocs/wordpress/wp-load.php(50): require_once('/homepages/34/d...') #6 /homepages/34/d4296875347/htdocs/wordpress/wp-admin/admin-ajax.php(22): require_once('/homepages/34/d...') #7 {main} thrown in /homepages/34/d4296875347/htdocs/wordpress/wp-includes/class-wp-textdomain-registry.php on line 103

    Can anyone help me resolve the issue please?
    Thanks!
    Lucie

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator threadi

    (@threadi)

    3 years, 3 months ago

    It looks like central wordpress files have gone missing. This should never happen due to an update of a plugin.

    My recommendation would be: download the wordpress package matching your current installation locally: https://wordpress.org/download/releases/ – unzip the file locally and upload the directory wp-includes via FTP to your hosting. The support of your hosting can certainly help you with this.

    Thread Starter luciegbt

    (@luciegbt)

    3 years, 3 months ago

    Thanks very much for your help. You think this error isn’t due to the update of the woocommerce plugin then? I am just trying to understand what could have caused the issue.

    Would you recommend contacting my hosting first or can you safely assure I can upload this wp-includes file to my hosting via FTP?

    Thanks

    Moderator threadi

    (@threadi)

    3 years, 3 months ago

    If you feel unsure about doing this yourself, you can contact their support – yes. If you feel confident doing it, you can do it yourself.

    Thread Starter luciegbt

    (@luciegbt)

    3 years, 3 months ago

    Okay thanks, and do you have any idea what the issue actually is and what could have caused it?

    Moderator threadi

    (@threadi)

    3 years, 3 months ago

    Too full memory or write problems to the files during the last update. Anything. Your hoster could also tell you something about this.

    Thread Starter luciegbt

    (@luciegbt)

    3 years, 2 months ago

    Thanks very much for your help

Viewing 6 replies - 1 through 6 (of 6 total)

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