WPML String Translation

  • shelbergs

    (@shelbergs)


    3 years, 6 months ago

    Hi

    After I have updated to WP v. 6.6.1 our website https://watercompany.dk/ is down with an error caused bythe WPML String Translation plugin. I can’t seem to get access to their support, so I try in here. I can acces wp-admin in recovery mode through an auto-generated link. I have tried to both romove and update the plugin, but no luck. Anyone with an answer, would be much appreciated.

    Thx.
    shelbergs

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    3 years, 6 months ago

    error caused bythe WPML String Translation plugin

    WPML String Translation plugin could not be found in the wordpress.org/plugins/ directory, as far as I can see.

    If you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

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