Hi, i have the same problem, can you fixed?
Hi guys,
Thank you for your kind patience and co-operation. Sorry for the delay in replying to you here.
About your reported issue:
Have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps
Instead of going back and forth, I will suggest you to please troubleshoot things by activating the default WordPress theme and deactivating all the additional third-party plugins you have installed on the site, as explained above. Please make a full site backup (files+database) before making any changes.
NOTE: Always ensure you are running with the updated version on your site.
Hope this helps!
Thank you,
Umar
Hi guys,
I am marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.
Feel free to reply or open up a new issue thread if you still face any problems.
Kind regards,
Umar
