• Resolved crave1

    (@crave1)


    Hello,
    i´ve installed EventPrime and it works good. Some things are missing in my opinion (like a soundcloud field instead of a telephone number or when you want to add another website, it should be shown underneath the first website and not beside it) but thats not my point for this topic. We are nearly done with our page, the only Problem we have is that EventPrime has Problems with Kubio when opening the “Submit Event” Page. Its not possible to write in the description field because Kubio sets 2 Buttons above it (Edit with Kubio and Edit with default editor) for all roles (even for roles with no permissions). This is the only Text area where this problem exists. On every other area it´s working perfectly fine. Is there any solution for this problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We tried to check this issue but after login with the organizer role, the page still shows the error “You are not authorized to view this page”.

    Can you please make this accessible to us?

    You can also create a support ticket here with all the details.

    Thread Starter crave1

    (@crave1)

    Hey dear @eventprimesupport ,
    sorry for late response. I´ve double checked and we haven´t finished the form page for now, so all log ins will automatically go into subscriber mode. We gave you the Organizer role now. You can now Log in and check under http://c-rave.de/submit-event/

    Thanks for helping us out!

    Thread Starter crave1

    (@crave1)

    hey @eventprimesupport – is there any news for that case?

    Kind Regards
    Tim

    Hi Tim,

    We have analyzed your reported issue.

    We use the default WordPress editor here and Kubio adds its own custom buttons to the default editor.

    We do not have any control over this since it’s coming from the Kubio side.

    You will need to connect with the Kubio support team regarding this issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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