• Resolved jwartenberg

    (@jwartenberg)


    I’m having an issue where clicking “update” on the “edit event” page doesn’t do anything. Any help or suggestions would be appreciated. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    Hi @jwartenberg, apologies for the inconvenience here. We were able to pinpoint that specific browser shows Javascript Errors within the Venue Section, in the admin dashboard, not allowing to update the Events. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    For now, as a workaround, you could do the following:

    1. Use Chrome Browser only for Admin Dashboard
    2. Or, Downgrade to version 6.0.2 or 6.0.3 Accessing and Installing Older Plugin Versions

    Best,
    Abz

    ________________________

    Internal Bug Ticket Reference:
    TEC-4596

    Thread Starter jwartenberg

    (@jwartenberg)

    Thank you!

    Plugin Support WilloftheD

    (@abzlevelup)

    Hi @jwartenberg, no worries. We’d notify you in this thread whenever there are updates.

    Hang in there,
    Abz

    Hi there,

    We’re back with good news,

    Our developers have just released the Events Calendar version 6.0.7, which addresses the issue of events which have venues assigned not being able to be updated successfully on some browsers.

    Please update your Events Calendar plugin to include that and other improvements over your website.

    Best regards,

    Plugin Support Darian

    (@d0153)

    Hi @jwartenberg

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)

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