Firefox compatibility issue

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    3 years, 4 months ago

    Hello @gmorrison,

    It seems like firefox does not load the log initially, it works after I click on another email then the log is shown. Looks a like a compatibility issue.

    I have informed our team regarding the issue. Hopefully, the will fix it if the issue is from our end.

    Thank you

    Thread Starter Georgia Morrison

    (@gmorrison)

    3 years, 2 months ago

    any update on this one?

    it’s a pain having to switch browser and login to wordpress again every time.

    thanks

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    3 years, 2 months ago

    Hello there,
    The issue with the browser you are using. It’s not a Fluent SMTP issue. The browser does not loads the log initially. You need to click on another log and then the log will be displayed.

    Otherwise, you can use other browsers.

    Thank you

    Thread Starter Georgia Morrison

    (@gmorrison)

    2 years, 11 months ago

    Still an issue.

    So the solution is to change browser / stop using FireFox ?

    Sorry but that’s something I refuse to do, because Chromium-based browsers and manifest v3.

    Perhaps look at the loading mechanism for this log?

    Currently using FireFox 112.0.1 (64-bit) and FluentSMTP 2.2.2.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    2 years, 11 months ago

    Hello @gmorrison,

    The issue seems to be with Firefox. I have reported this to our team. If there is anything they can do, they will do it to resolve the issue.

    Thank you

    Thread Starter Georgia Morrison

    (@gmorrison)

    2 years, 11 months ago

    thank you Amimul for the follow-up!

    If the issue is with Firefox, shouldn’t it need to be reported to FireFox ?

    thanks

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    2 years, 11 months ago

    Hello there,

    You can report it. As this works on other browsers this might be the issue with Firefox.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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