Scan Time Limit Exceeded

  • Resolved alica37

    (@alica37)


    3 years, 7 months ago

    Hello,

    I need help with this problem.
    For the second time, I received an email message: Scan Time Limit Exceeded

    It was the first time two days ago. I set the “Maximum execution time for each scan stage” to 15. I started the scan, which went fine.

    Today I received the message again. I contacted the host of the server and the website is fine. Can you please advise why the scan won’t complete?

    well thank you

    Alica

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • janellan

    (@janellan)

    3 years, 7 months ago

    I cannot complete a scan – it times out and I get the yellow bar. Tried the solutions in the help video, but still not working. Unable to connect back to server as well.
    Thank you
    Jane

    Last two lines of scan have this message

    Nov 12 12:26:28] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=e22297eb6fe6b685a089eff38451d4085c738ff8183b3766f5b158cd02370a28c4ffb98808352a85f26fcd9689f5e4f913f2070f9fe71cc555ce3c3fc11b90d3c6fb3b0aa7340badbeb6ec5b10984523eaa5b18c92e25e67008cec020331017a&s=eyJ3cCI6IjYuMSIsIndmIjoiNy43LjEiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvdW5pdmVyc2FsZGVzaWduYXVzdHJhbGlhLm5ldC5hdSIsInNzbHYiOjI2OTQ4ODIzOSwicHYiOiI3LjQuMjUiLCJwdCI6ImZwbS1mY2dpIiwiY3YiOiI3LjY4LjAiLCJjcyI6Ik9wZW5TU0xcLzEuMS4xZiIsInN2IjoiQXBhY2hlIiwiZHYiOiI4LjAuMjktMHVidW50dTAuMjAuMDQuMyIsImxhbmciOiJlbl9BVSJ9&action=timestamp
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    Plugin Support wfpeter

    (@wfpeter)

    3 years, 7 months ago

    Hi @alica37, thanks for getting in touch.

    Sometimes if your scan stage setting is in our recommended range (as yours is), there could be an issue with settings in your php.ini and/or wp-config.php files that are causing scans to time out.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

    Thread Starter alica37

    (@alica37)

    3 years, 7 months ago

    Hello,

    Thank you for your reply.

    I found that if I deactivate the query monitor plugin, the scan will run fine.

    Will this help with the diagnosis? Do you still need access data even after I wrote this information?

    Alica

    Thread Starter alica37

    (@alica37)

    3 years, 7 months ago

    I sent a report to wftest @ wordfence. com.
    The problem with scanning appeared again, even though I deactivated the query monitor.

    well thank you for your help

    Alica

    Thread Starter alica37

    (@alica37)

    3 years, 6 months ago

    Hello,

    I contacted query monitor and they recommended these modifications.

    You may wish to point the Wordfence developers to the following FAQ: https://wordpress.org/plugins/query-monitor/#can%20i%20prevent%20query%20monitor%20from%20collecting%20data%20during%20long-running%20requests%3F . By calling this action during its scans, Wordfence can instruct QM to stop collecting data.

    well thank you

    Alica

Viewing 5 replies - 1 through 5 (of 5 total)

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