Plugin Support
Yurii
(@yuriinalivaiko)
The function um_user() depends on functions um_fetch_user() and um_reset_user(). This function may work wrong if there is a custom code or third-party plugin that uses these functions incorrectly.
The function um_fetch_user() sets a User object. It must be called before the um_user() function.
The function um_reset_user() resets a User object to defaults. It may be called after the um_fetch_user() and um_user() functions to restore the current user if needed. Note: This function clears a User object if a user is logged out.
Please verify that there are no non-official extensions and custom code on your site. Please show information about your site if possible. You can get this info on wp-admin > Ultimate Member > Settings > Install Info.
Interestingly, the call to um_user( ‘ID’ ) does return the ID.
It is just um_user( ‘user_email’ ) does not return the email address.
There are no other plugins except Ultimate Member activated, and the Twenty Twenty-Three without any custom code is used.
Here is the information requested:
### Begin Install Info ###
## Please include this information when posting support requests ##
--- Site Info ---
Site URL: https://intergeneration.lme
Home URL: https://intergeneration.lme
Multisite: No
--- Hosting Provider ---
Host: DBH: localhost, SRV: intergeneration.lme
--- User Browser ---
Platform: Apple
Browser Name: Firefox
Browser Version: 106.0
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10.15; rv:106.0) Gecko/20
100101 Firefox/106.0
---- Current User Details --
Role: administrator
--- WordPress Configurations ---
Version: 6.1
Language: de_CH
Permalink Structure: /%postname%/
Active Theme: Twenty Twenty-Three 1.0
Page On Front: Home (#733)
Page For Posts: (#0)
ABSPATH: /Users/user/Local Sites/intergeneration/app/public/
All Posts/Pages: 3
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 14, Status: Acceptable
Memory Limit: 40MB
--- UM Configurations ---
Version: 2.5.1
Upgraded From: 2.5.0
Current URL Method:
Cache User Profile: No
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No
--- UM Pages Configuration ---
User: https://intergeneration.lme/user/
Account: https://intergeneration.lme/account/
Members: https://intergeneration.lme/members/
Register: https://intergeneration.lme/register/
Login: https://intergeneration.lme/login/
Logout: https://intergeneration.lme/logout/
Password Reset: https://intergeneration.lme/password-reset/
--- UM Users Configuration ---
Default New User Role: 0
Profile Permalink Base: user_id
User Display Name: default
Redirect author to profile: No
Enable Members Directory: No
Use Gravatars: No
Require a strong password: Off
--- UM Access Configuration ---
Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: No
Blacklist Words: 5
--- UM Email Configurations ---
Mail appears from: Intergeneration
Mail appears from address: no-reply@intergeneration.ch
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: No
Account Approved Email: No
Account Rejected Email: No
Account Deactivated Email: No
Account Deleted Email: No
Password Reset Email: Yes
Password Changed Email: No
--- UM Total Users ---
All Users(1516)
administrator(6)
editor(1)
author(1509)
none(0)
--- UM Roles ---
Administrator (administrator)
Editor (editor)
Verifiziert (author)
Nicht verifiziert (contributor)
Subscriber (subscriber)
Translator (translator)
--- UM Custom Templates ---
N/A
--- UM Email HTML Templates ---
N/A
--- Web Server Configurations ---
PHP Version: 7.4.30
MySQL Version: 8.0.16
Web Server Info: nginx/1.16.0
--- PHP Configurations ---
PHP Memory Limit: 256M
PHP Upload Max Size: 300M
PHP Post Max Size: 1000M
PHP Upload Max Filesize: 300M
PHP Time Limit: 1200
PHP Max Input Vars: 4000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
--- Web Server Extensions/Modules ---
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.
--- Session Configurations ---
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On
--- WordPress Active Plugins ---
Ultimate Member: 2.5.1
### End Install Info ###
@localmedia
Templates required update for UM 2.5.0:
password-change.php
password-reset.php
Have you made any customizations for these template files.
Plugin Support
Yurii
(@yuriinalivaiko)
Hi @localmedia,
The password_reset() method in the includes/core/class-user.php file has been changed. Update the Ultimate Member plugin to the version 2.5.3
Thanks
