• My site got a server time out while updating Divi theme. GoDaddy tells me I am running out of resources. The error has locked me out of the admin panel and won’t allow access to any product pages from the home page.

    They started a restore from backup. If that works I still need to determine what is eating up resources.

    What to do?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • My site got a server time out while updating Divi theme. Godaddy

    What happened while you updated the Divi Theme? How did you perform the update?

    Also…

    They started a restore from backup. If that works I still need to determine what is eating up resources.

    The only way to answer this question is to check the server’s logs.

    Thread Starter autobooks

    (@autobooks)

    HOW? This happened before and there was a logging function that was creating tons of files. I was able to turn it off. I do not remember where it was. Divi, Woo Commerce? It was not called a log but that is what it does. Ideas?

    Thread Starter autobooks

    (@autobooks)

    I now have more disc space but I cannot get into my wp admin panel All I get is critical error I have not gotten the wp email for one time access

    Thread Starter autobooks

    (@autobooks)

    error log `[30-Oct-2022 19:08:52 UTC] PHP Warning: require_once(/home/autobook/public_html/wp-content/themes/Diviold/includes/theme-builder.php): Failed to open stream: No such file or directory in /home/autobook/public_html/wp-content/themes/Diviold/functions.php on line 8025
    [30-Oct-2022 19:08:52 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/autobook/public_html/wp-content/themes/Diviold/includes/theme-builder.php’ (include_path=’.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/autobook/public_html/wp-content/themes/Diviold/functions.php:8025
    Stack trace:
    #0 /home/autobook/public_html/wp-settings.php(566): include()
    #1 /home/autobook/public_html/wp-config.php(84): require_once(‘/home/autobook/…’)
    #2 /home/autobook/public_html/wp-load.php(50): require_once(‘/home/autobook/…’)
    #3 /home/autobook/public_html/wp-blog-header.php(13): require_once(‘/home/autobook/…’)
    #4 /home/autobook/public_html/index.php(17): require(‘/home/autobook/…’)
    #5 {main}
    thrown in /home/autobook/public_html/wp-content/themes/Diviold/functions.php on line 8025
    [30-Oct-2022 19:08:56 UTC] PHP Warning: require_once(/home/autobook/public_html/wp-content/themes/Diviold/includes/theme-builder.php): Failed to open stream: No such file or directory in /home/autobook/public_html/wp-content/themes/Diviold/functions.php on line 8025
    [30-Oct-2022 19:08:56 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/autobook/public_html/wp-content/themes/Diviold/includes/theme-builder.php’ (include_path=’.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/autobook/public_html/wp-content/themes/Diviold/functions.php:8025
    Stack trace:
    #0 /home/autobook/public_html/wp-settings.php(566): include()
    #1 /home/autobook/public_html/wp-config.php(84): require_once(‘/home/autobook/…’)
    #2 /home/autobook/public_html/wp-load.php(50): require_once(‘/home/autobook/…’)
    #3 /home/autobook/public_html/wp-blog-header.php(13): require_once(‘/home/autobook/…’)
    #4 /home/autobook/public_html/index.php(17): require(‘/home/autobook/…’)
    #5 {main}
    thrown in /home/autobook/public_html/wp-content/themes/Diviold/functions.php on line 8025`

    Alright:

    – Get in touch with Divi support, and ask them about it.

    – Looks like a file is missing, so thats maybe why you see so many logs

Viewing 6 replies - 1 through 6 (of 6 total)

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