Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @atanet,

    Sorry to hear you’re having problems with the CF7 integration.

    I just tested the latest version of CF7 and MailPoet and I can confirm this is working as expected.

    From your screenshot, it seems the settings are correct. Could you please check if the MailPoet list whose ID is 3 is active (hasn’t been moved to the Trash)?

    Also, can you let us know if the email address you’re using to test the form is a new one, never been subscribed before?

    If you’re using an email address previously used, can you check if it could have been moved to Trash? You can check it by going to MailPoet > Subscribers > Trash tab.

    Thread Starter atanet

    (@atanet)

    Hi,
    the list with ID 3 is active.
    Yes, the email address I use is new and is not present in the trash.

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again,

    Could you please share the URL of the form so that we can try to subscribe and then you review it from your end?

    Thanks

    Thread Starter atanet

    (@atanet)

    Thread Starter atanet

    (@atanet)

    Hi,
    How can I solve the problem?

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @atanet,

    I just tested subscribing through the contact form in the link you shared with us.

    So far, I didn’t receive a confirmation email to confirm my subscription. Do you have the sign-up confirmation disabled?

    Also, can you please confirm the sending method you’re using is working?

    Thank you!

    Thread Starter atanet

    (@atanet)

    Hi,
    the confirmation method is active, if you try to subscribe to one of these links:
    https://www.lascampagnata.eu/iscriviti-alla-newsletter-la-scampagnata/
    https://www.lascampagnata.eu/
    Or from the popup that appears on all pages, the registration confirmation is sent.
    From the contact form the email has arrived (to the email specified on CF7), but I do not see your email subscribed to the newsletter

Viewing 7 replies - 1 through 7 (of 7 total)

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