Backup restore failed

  • Resolved cashier

    (@cashier)


    3 years, 7 months ago

    Debug code : BMI-hbpLA7ip-46782

    [STEP] [2022-10-18 08:28:38] Initializing restore process
[WARN] [2022-10-18 08:28:40] PHP CLI is disabled manually, plugin will omit all PHP CLI steps.
[INFO] [2022-10-18 08:28:40] Creating lock file
[STEP] [2022-10-18 08:28:40] Initializing download process
[SUCCESS] [2022-10-18 08:28:40] Downloading initialized
[STEP] [2022-10-18 08:28:40] Downloading remote file...
[INFO] [2022-10-18 08:28:40] Unlocking migration
[SUCCESS] [2022-10-18 08:28:40] Download completed (took: 0.28742694854736s)
[STEP] [2022-10-18 08:28:40] Looking for backup manifest
[ERROR] [2022-10-18 08:28:40] Backup does not exist under provided URL.
[ERROR] [2022-10-18 08:28:40] Please confirm that you can download the backup file via provided URL.
[ERROR] [2022-10-18 08:28:40] ...or the manifest file does not exist in the backup.
[ERROR] [2022-10-18 08:28:40] Missing manifest means that the backup is probably invalid.
[END-CODE] [2022-10-18 08:28:40] #002

[DOWNLOAD GENERATED] File downloaded on (server time): 2022-10-18 08:28:54
[DOWNLOAD GENERATED] Last update (seconds): 16 seconds ago 
[DOWNLOAD GENERATED] Last update (date): 2022-10-18 08:28:38
    • This topic was modified 3 years, 7 months ago by cashier.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 6 months ago

    Hi @cashier

    In first place please make sure our plugin is enabled on both websites at the same time.

    This message may appear when:
    a) Your backup is broken or incomplete
    b) URL your provided in Super-Quick Migration does not point to backup file
    c) Backup URL is protected by your hosting or some security plugin

    You can check If your backup is valid in „Manage & Restore backup(s)” tab at the top of our plugin settings.
    The list here can display only valid and restorable backups – if you see your backup here, it’s b) or c) issue.

    We have alternate download method that may solve some issues.
    To enable it, go to „Other options” section on the site where you made the backup then:
    Enable alternate download method: https://prnt.sc/1slr41w

    If that won’t help, you can also upload your file via FTP or our upload area below backups list.
    – Before you do that, you can also try to disable security plugin.

    And if you want to check if your hosting is blocking your backup, you can try to visit the URL you use in Super-Quick Migration.
    You will need to use incognito mode of your browser. Once you enter it, simply paste backup URL in your search bar.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    3 years, 6 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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