Disapproved or invalid (2 countries)

Hi @copperrefections

Thanks for reaching us.

Sorry to say, we couldn’t understand the issue properly. Would you mind providing us with the below to help us understand the issue –
1. Feed Link
2. Screenshot of the error report.

Best regards,

Hi @copperrefections

This issue only appears when you are seeing your products from the All Products list. It gives an overview of how many countries your product has been approved or not approved.
To resolve this issue, make sure the item is approved in both countries or all countries to which you have added the supplementary feed. For example, if Canada has different attribute requirements like regions or anything which the US feed doesn’t require but you have added that same feed to both US and Canada. In such a situation, the item you have added for Canada will be disapproved and you will get the error “Disapproved or invalid (1 country)”. In case one item is disapproved in both countries, you will get this error – “Disapproved or invalid (2 countries)”
In a nutshell, you need to recheck your feed if it’s missing or has any invalid data. Go to All products and click on the View Fix suggestion to see the error. Go to the Program column and click on the free listing to see in which countries the item is disapproved.

To make the items approved, go to Diagnostic and check the errors provided by GMC.
Here you can field the instructions on how to download the error report – https://youtu.be/ZFLpXqjyD94?t=41

Thanks,

Hi @copperrefections

Hopefully the above will help you resolve the issue. So, we are marking this topic as resolved.
Please, feel free to start a new topic if needed.

Thank you,