Unable to export polls results

  • Resolved fruostehaps

    (@fruostehaps)


    3 years, 7 months ago

    I have 4 polls, and I want to export the results, but the export function is not working.

    I can choose which one of the polls I want to export, but the button ‘Export’ does not work.

    How else can I export or access the polls.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    3 years, 7 months ago

    Dear @fruostehaps,

    Thank you for the topic.

    We have checked and noticed that everything works fine in this regard on our end.
    The export of the results was successfully done.

    Please let us know whether you click on the Export button and the popup is not being opened for you or not.
    Or, exactly the exporting feature doesn’t work for you.

    If possible, please open the Console and, provide us with the screenshots of the errors (if there are any) so that our Development Team can check this case out.

    Also, please let us know which version of the plugin you are currently using.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    3 years, 6 months ago

    Dear @fruostehaps,

    We’re closing this ticket for now as we last heard from you 3 weeks ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our customer care specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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