Theme didn’t work with updated plugin version

  • Resolved hogweights

    (@hogweights)


    3 years, 7 months ago

    I am using the Neves theme. Was trying to update some information on my website, when I was shocked to see the home page all jumbled up, layout all over the place. On the otter editor (edit page), it was ok. But the live site was not. I tried re-generating the page through Otter->settings, and the live site becomes ok. But upon refreshing the website, the problems came back.

    Luckily I saw in the support forum that there were some people having issues after upgrading from 2.0.8 to 2.0.9. I tried rolling back a few versions, but didn’t work. Once I rolled back to 2.0.8, everything works fine and back to normal. That’s so many versions back!

    Just upset that I didn’t follow up and check on the website regularly. This meant since 2 months ago, from when 2.0.9 was released, my website has been showing a mess :/

    Is there anything to fix it? My version (2.0.8) is quite far back now, and not sure if this will have any impact in the long term.

Viewing 1 replies (of 1 total)
  • Plugin Support Kush

    (@kushnamdev)

    3 years, 7 months ago

    Hello @hogweights,

    Thanks for using otter.

    We are sorry for the inconvenience it caused you and we would love to help you out in solving this. Could you please provide the site URL so that we can have a close look at the issue?

    Thanks and have a great day!

Viewing 1 replies (of 1 total)

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