thumbnail generation fail

  • Resolved philhower

    (@philhower)


    3 years, 7 months ago

    Today, when I try to add images, I am told that thumbnail generation failed, with no other messages. There are indeed no files in the “thumbs” directory of this new gallery.

    The only potential interesting message is if I try “edit thumbnail” from the manage galleries page. It says:

    Error thrown

Call to undefined function ImageCreateFromJpeg()

    I made sure I have the latest plugin version & tried deleting the images and adding one at a time (which is why there is only one present)

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    3 years, 7 months ago

    Hi @philhower,

    Looks like a GDlibrary function that’s missing.
    NextGen Gallery requires PHP GDlibrary for the images’ processing so please check with your hosting provider to ensure it is enabled and activated on your hosting account.

    Hope this helps

Viewing 1 replies (of 1 total)

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