• Resolved regional

    (@regional)


    I Downloaded the Gutenverse plugin and then activated the intrace gutenverse theme but when i click customize or edit page or edit site, the website goes white. How do I edit the site so there is not Lorem ipsum throughout the site?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jegstudio

    (@jegstudio)

    Hi @regional ,

    Could you send us a screenshot of the editor?
    Also which version of theme and plugin do you use?

    Thank you.

    Plugin Author Jegstudio

    (@jegstudio)

    We haven’t heard from you for a while.
    We will close the topic for now.

    Let us know if you still have any question.

    Thank you.

    Thread Starter regional

    (@regional)

    HI,

    None of my plugins seem to be accessible. I also cannot get into eliminator it just shows a white screen and never loads. I am using the inspiro theme right now. I tried switching the theme to twenty sixteen to see if that worked but did not have any success with that either.

    Plugin Author Yoga

    (@yogajegstudio)

    Hello @regional

    I am representative of the team and will try to help.
    Could you send me a screenshot about this issue?

    Thank you

    Thread Starter regional

    (@regional)

    It is just a blank white page with the eliminator logo in the center. the page doesnt load. not sure how to add a screenshot in here?

    Plugin Author Yoga

    (@yogajegstudio)

    @regional

    To share a screenshot, you could use public image sharing sites and share the link here.

    Thread Starter regional

    (@regional)

    See below for a link of the screen

    https://we.tl/t-dnAqJZPrA6

    Plugin Author Yoga

    (@yogajegstudio)

    @regional

    That was editor for elementor, our plugin and themes uses WordPress site editor, not elementor.
    If you want to edit our templates or any block templates, you can edit it through Dashboard Appearance -> Editor.

    About the blank screen, what other plugins do you activate alongside elementor and our plugin gutenverse?
    If gutenverse is deactivated, does the issue still exist?

    Plugin Author Yoga

    (@yogajegstudio)

    Hello @regional

    I haven’t heard from you for a while.
    I will close the topic for now, but if you still have any question you can reopen it and tag me here.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Editing a Gutenverse template’ is closed to new replies.