app.hubspot.com refused to connect error | WordPress.org

Resolved ghinamt
(@ghinamt)

3 years, 7 months ago

I have updated the plugin to the latest version, when I tried to open the sub tabs on the plugin in wordpress dashbored some of them like ( Email and contacts tabs) show a blanked gray page with (app.hubspot.com refused to connect.) error.

pleas advise how to solve this.

thanks

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter ghinamt
(@ghinamt)

3 years, 7 months ago

++ adding

now the reports subtab shows this error, for other tabs some of them work when you refresh the page the others are not.

deb
(@dbhattacharya)

3 years, 7 months ago

Hi @ghinamt,

Thanks for writing to us!

Could you let us know which browser you are using and its version?

Best Regards!

Thread Starter ghinamt
(@ghinamt)

3 years, 7 months ago

Hi @dbhattacharya

it is Google Chrome Version 104.0.5112.101

deb
(@dbhattacharya)

3 years, 7 months ago

Hi @ghinamt,

Thanks for sending the details.
Could you confirm if you have disabled 3rd party cookies in the browser? Some of the menu items in the plugin require 3rd party cookies for functioning.

Also, please clear the browser cookies and cache and retry.

If it still does not work, please send us an email to wordpress-support-groups@hubspot.com with some screenshots and a HAR file for debugging.

Please refer to this link for more details on collecting a HAR file.

Best Regards!

harthur90
(@harthur90)

3 years, 7 months ago

Hi @ghinamt , Are you still facing this issue?

harthur90
(@harthur90)

3 years, 6 months ago

I’m closing this issue due to inactivity.
Feel free to re-open it if needed.

Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘app.hubspot.com refused to connect error’ is closed to new replies.

6 replies
3 participants
Last reply from: harthur90
Last activity: 3 years, 6 months ago
Status: resolved