Product page gallery images are showing incorrect images on Samsung Browser

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    3 years, 9 months ago

    Hi @youniversestudios ,

    The fact that the issue only happens on Samsung browser indicates there’s an issue with the browser itself, else the same content would display on all the browsers.

    This generally happens due to cache. Can you please flush browser cache on your Samsung device and check if that resolves the issue?

    Thread Starter youniversestudios

    (@youniversestudios)

    3 years, 9 months ago

    Hello @wpnomad

    Thanks for your response. I did flush the cache and the issue still remains unfortunately.

    Mirko P.

    (@rainfallnixfig)

    3 years, 9 months ago

    Hi there,

    I did flush the cache and the issue still remains

    You must have settings on your phone or in your Samsung internet app/browser that are storing the cache thus showing cached content as this does not happen with other browsers. Please reach out to Samsung support as they’re in a better position than us to assist you with this issue.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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