Random 500 error code

  • Resolved v3r

    (@v3r)


    15 years, 9 months ago

    Hi, after the issue a brought up in my last topic i thought about just scraping everything and starting again.

    I created a new database and installed Wpress with no issues. I logged into wp-admin with no issues also. I just closed by browser and re launched my site and then i was given i 500 Internal server error code. I couldnt acses anything, even wp-admin. Then randomly i refresh the page and everything was ok.

    Within another 20 mins the sites was down and with the same error. it seems it wants to give me the error then fix its self constantly.

    Please not i have yet to install any of my plugins, everything is default

    Can anyone please advise me on a fix ?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    15 years, 9 months ago

    Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for anything useful. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter v3r

    (@v3r)

    15 years, 9 months ago

    Please can someone help with this, i realy dont know what to do. I have spoke with my provider and i cant get the server errors. And when i explained the probblem i recived this:

    Thanks again for contacting us. If you continually receive the error message “Internal server error 500”, this may be because the scripts you are using are not closing database objects and connections. Such scripts may work well to begin with, but eventually they will consume too many resources and adversely affect the web server. Please try to check your scripts. Unfortunately, we do not provide support for scripting issues

    The thing is, this is a fresh wordpress instalation on a new database, im not running any different scripts and have not installed any pluggins yet

    Moderator James Huff

    (@macmanx)

    15 years, 9 months ago

    So, they’re giving you the old resource consumption line on a fresh installation?

    Since it’s a fresh installation, delete the files and the database and try the installation again. If you notice the same problem, then it’s time to switch to a hosting provider that can at least support a fresh WordPress installation.

    Thread Starter v3r

    (@v3r)

    15 years, 9 months ago

    Thank you very much MacManx for the advice up to now, i think i am going to change host. Also, i have the most recent log. If anyone can get somthing from this regarding my issue i would truly appreciate it.

    [Access log censored for security reasons.]

    Moderator James Huff

    (@macmanx)

    15 years, 9 months ago

    That’s just an access log with no errors reported, so it won’t be of much help. I’ve removed it since it did have some sensitive data.

    Switching hosts sounds like the best plan. Let us know if you need any help.

    Thread Starter v3r

    (@v3r)

    15 years, 9 months ago

    Cheers, as you can see im not the most knowledgeable with all of this.
    I have basicaly contacted them and said exactly what you did. That if resource consumption is an issue with a fresh instalation of wordpress that i will change provider.

    I was always told fasthosts were good.

    Anyway, thank you very much Mac, realy appreciate it.

    Cheers

    Moderator James Huff

    (@macmanx)

    15 years, 9 months ago

    You’re welcome!

Viewing 7 replies - 1 through 7 (of 7 total)

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