• Resolved davidzuluaga5

    (@davidzuluaga5)


    HI, I am using the cost of goods and after setting up the cost for every variable product, in the order page the two columns of “cost” and “profit” are simply blank. I checked the tutorial and every product has the cost of products set, but I cannot obtain that data.
    I appreciate your guidance in this topic

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor David G

    (@gravid7)

    Hi @davidzuluaga5

    Thanks for reaching out to us.

    Could you please let us know, which booster plugin are you using?

    Booster for WooCommerce
    Booster Plus for WooCommerce
    Booster Pro for WooCommerce
    Booster Elite for WooCommerce

    Also, please provide your module configuration settings screenshots. So we can check and help you.

    Hello, I have the same issue – i do not know what upgrade broke it – but it was working great prior to that.

    We did not make any settings changes, but something must have updated to cause the change.
    We see other users having the same issue

    I am using Booster for WooCommerce

    2022-08-15_21-07-08.png

    2022-08-15_21-08-44.png

    Here are a couple links showing orders dashboard as it is now, and settings page

    You will see that I attempted to make a setting change so the orders export would work but it does not appear to export the appropriate value

    2022-08-15_21-12-21.png

    Thread Starter davidzuluaga5

    (@davidzuluaga5)

    Hi David, my version is booster for woocommerce and what theeter is describing is exacly what is happening to me, same configuration. Any solution yet?

    Hi davidzuluaga5, I am unable to pinpoint when exactly this started …. on our end it was about 10 days ago “ish” ….trying to identify what update or change would have prompted this….any idea on your end?

    Thread Starter davidzuluaga5

    (@davidzuluaga5)

    Unfortunately not sure, because it happened on a client site and when detected they told me but I am unsure what updated caused it.

    Actually, here is when it happened on our end …. the day Booster updated I believe

    Howdy! Some plugins have automatically updated to their latest versions on your site at https://www.moose-r-us.com. No further action is needed on your part.
    
    These plugins are now up to date:
    - Booster for WooCommerce (from version 5.6.1 to 5.6.2)

    My client updated me the morning after this update – and tracked down the following email showing it had been the night before …. date was 7/27/2022 if that helps at all

    Thread Starter davidzuluaga5

    (@davidzuluaga5)

    Any support here?

    Plugin Author ronyp

    (@ronyp)

    Hello @davidzuluaga5,

    Did you try the solution shared here in the ticket?

    Kind Regards,
    RonyP – Support Team

Viewing 10 replies - 1 through 10 (of 10 total)

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