• Resolved croissantfume

    (@croissantfume)


    Hello wordpressers,

    I have just used updraft plus as a first try and I must say I didn’t run into heavy problems which is quite good.

    I had a website to backup to a new wordpress installation who has the default twenty home page. When the old website was taken to the new installed wordpress, everything was transferred but…. the home page. If you check http://www.talexence.com, you ll witness that the homepage is still the twenty seventy default one. In the backend every pages from my website are here and the home page from my website is set as home page as default. But, for some reason, when using the URL talexence.com it doesn’t trigger the right home page. It triggers the one from the fresh wordpressinstallation with twenty seventy theme.

    If anyone has an idea of what is going on I would be interested into understanding why my homepage isn’t triggering correctly.

    Warm regards everyone.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    I just want to clarify if you have restored the website from a backup?
    Have you tried resetting the permalinks?

    Thanks,
    Bryle

    Thread Starter croissantfume

    (@croissantfume)

    Hi Brocda,

    thank you for your help.

    Hopefully you find the clarification that you seek with this information :

    1- I have backed up my website talexence.com with updraftplus when it was hosted with hostinger.

    2 – I then created a cyberpanel VPS to host my own website and through cyberpanel created a new WordPress website using talexence.com.

    3 – I downloaded Updraft plus plugin and uploaded all the backup files from my formerly hostinger hosteed website to my new talexence.com.

    4 – As far as i remember no message of error or mistake appeared, however the home page changed to be the one of a freshly installed wordpress website and not the one I had on my previous host. The rest is working perfetly.

    As for your question : ‘ Have you tried resetting the permalinks? ‘
    => as you asked, I have been to permalinks and clicked on ” save change ” but didn’t see any change on the home page.

    Maybe an information that is valuable : whenever i am connected as admin to my website, the home page changes to be the good one, however, when I try to connect to the website without admin connection, the home page changes to the twenty senventy default one.

    Let me know if this help. Thank you very much.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Does your original site use twenty senventy as its theme? If not, does the desired theme exists in the “Themes” list?

    Thanks,
    Bryle

    Thread Starter croissantfume

    (@croissantfume)

    Hi,

    I have checked through FileZilla my original website and the theme twenty twenty two was indeed present in the theme file.

    Kind regards.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Is it using the same theme? I just think that the restoration was successful but the theme got switched causing the home page and other pages not to show

    Thanks

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    It’s also possible that you are seeing the previous cached homepage. Do you get the same if you visit it from a different device that has never visited the website before, on a separate network connection? Is there a cache plugin in WordPress that can have its cache emptied?

    Thread Starter croissantfume

    (@croissantfume)

    Hello,

    thank you agan for your support, please kindly refers to the answer below.

    Regarding brcdo question : Is it using the same theme?

    the fresh website used twenty twentytwo whenever it was erased for the backup.
    the main website always used esothera as a theme. It had twenty twentytwo in the theme folder but wasn’t activated.

    Regarding David questions :
    1 – Do you get the same if you visit it from a different device that has never visited the website before, on a separate network connection?

    Yes David, the problem persists through a incognito window or any other webrowser which tells me it isn’t a cache problem.

    2 – Is there a cache plugin in WordPress that can have its cache emptied?

    I can try emptying the cache still even though the clues that we have seems unfavorable for a cache problem.

    N.B : I will try to remove the twenty twenty two theme in the folder made by updraftplus in the backup and reinject it on the new website to see what it does. I will let you know if this solve anything.

    Kind regards.

    Thread Starter croissantfume

    (@croissantfume)

    here are some messages of errors I had while remaking a backup :

    The site in this backup was running on a webserver with version 7.4 of PHP. This is older than the server which you are now restoring onto (version 8.1.6). You should only proceed if you have checked and are confident (or willing to risk) that your plugins/themes/etc. are compatible with the new PHP version. Any support requests to do with PHP should be raised with your web hosting company.
    File (backup_2022-08-07-1510_talexence_116822719ee2-plugins.zip) was found, but has a different size (20971530) from what was expected (74454254) - it may be corrupt.
    Final checks
    Looking for db archive: file name: backup_2022-08-07-1510_talexence_116822719ee2-db.gz
    Archive is expected to be size: 3743.2 KB: OK
    Looking for plugins archive: file name: backup_2022-08-07-1510_talexence_116822719ee2-plugins.zip
    Archive is expected to be size: 72709.2 KB: Error: file is size: 20480 (74454254, 20971530)
    Error: Existing unremoved folders from a previous restore exist (please use the "Delete Old Directories" button to delete them before trying again): /home/talexence.com/public_html/wp-content/updraft/plugins-old

    I don’t know if that helps but I am just dropping it here.

    Thread Starter croissantfume

    (@croissantfume)

    Hello everyone,

    I have fortuitely discovered by clicking on the ” sample page ” of talexence.com (wrong home page), that my home page has been changed in the URL https://talexence.com/home-2/.

    I have no idea how this came on and just discovered it. Now I do have a problem to put my home page on talexence.com as the twenty twenty two theme has forced its home page.

    Is there anything I can do to put my home page back on talexence.com ? Plus it is kinda weird as now my home page is on https://talexence.com/home-2/, but in my dashboard, the URL for this homepage is talexence.com. So It kinds of confuses everything up.

    Let me know if you have any solution.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    From your WP dashboard go to Settings > Readings > Your homepage displays > A static page > select the page you want to display as your home page.

    Thanks,
    Bryle

    Thread Starter croissantfume

    (@croissantfume)

    Hello bcrodua,

    the setting you are talking about was set up from the very beginning but for some reason, it didn’t put the static home page selected.

    Now the website homepage is working conveniently and I finally found a solution.

    Many thanks.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Great! Glad it is fixed now.

    Best Wishes,
    Bryle

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘updraftplus backedup my website but swaped home page’ is closed to new replies.