Guests cant register

  • Resolved paulssni

    (@paulssni)


    3 years, 9 months ago

    New users are unable to register for access to the website and are presented with the following error…..

    Sorry somwthing went wrong please contact your administrator

    This is causing a big issue for all users

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    3 years, 9 months ago

    Hello,

    This may happen due to conflict with other plugins or the theme you are using. So kindly check by temporarily deactivating other plugins or if possible changing the theme and after that let me know how it goes.

    Thanks

    Thread Starter paulssni

    (@paulssni)

    3 years, 9 months ago

    Hi

    Thanks for getting back to me. I have deactivated the plugin and changed the theme for a short while but the issue is still happening

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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