Royal plugin Testimonials breaks my site

Hello there.

I have been using Royal Elementor Addons for a lot of time and for different webpages for over a year. In this case, I’m using the plugin to take advantage of some features such as headers, footers, and the forms.

However, I’m still fighting to open Elementor in my homepage, for some reason, it scrolls up and then freezes, if I deactivate the plugin, I can work on my home page, only in my home and only in this website: https://imagoexperience.com/. Other pages and elements can be edited with no problem.

Any idea why does this happen? It is exclusive to one of my computers, I have a Macbook air 2015. I have tested the site in a Dell i5 8gb Ram, but this doesn’t happen (this is borrowed).

Any help will be appreciated.

Thanks in advance.

Edit: I also increased memory limit to 500M and execution time to 300 and it still doesn’t work. I got this error message: RESULT_CODE_HUNG

Edit2: I increased the values in PHP ini as the ones told my plugin admins but this still bringing the same error. The only thing that changes is the error message: Error Code: 5

Edit3: I found out why does this happen. Entering Settings in Royal and deactivating Testimonials makes everything to work with no problem. I got no idea why does this happen.

• This topic was modified 3 years, 11 months ago by christopherorea.
• This topic was modified 3 years, 11 months ago by christopherorea.
• This topic was modified 3 years, 11 months ago by christopherorea.

The page I need help with: [log in to see the link]