Elementor compatibility

  • Resolved timlecou

    (@timlecou)


    3 years, 10 months ago

    Hi, I’m currently working with Business Directory but I’m facing a big problem:
    I can’t manage BD elements with Elementor, when I set for example the “Business Directory Listing” I have a gray rectangle and nothing else, same thing with every BD element.

    I tried to update the file like you showed earlier but with no success.

    I you could help me I’d be very grateful, thanks !

Viewing 1 replies (of 1 total)
  • Plugin Support bobbied

    (@bobbied)

    3 years, 9 months ago

    Hi @timlecou

    Thank you for reaching out about this. I’m Bobbie from the customer success team and I’m happy to assist you today!

    We’ve added some recent updates that may help with this issue. Can you please be sure you’ve updated the plugin to the latest version?

    In addition, this could be a conflict. Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.`

    If you have done these things and this still remains an issue, we would like to troubleshoot this issue with you further and get some images and links to where we can see the problem.

    Please contact us with a link to this forum thread here: http://businessdirectoryplugin.com/contact/

Viewing 1 replies (of 1 total)

The topic ‘Elementor compatibility’ is closed to new replies.