Can´t run a backup | WordPress.org

Resolved Gustavo Teke
(@gteke)

3 years, 11 months ago

Hi,
I have tried some suggestions from this blog, i.e. reduce the Number of Rows to Backup value to 1000 from 10000, but stil can´t run a backup.
Also try to change max_execution_time on my host but I can´t since this variable has been set globally.
So, Could you help me?

Viewing 3 replies - 1 through 3 (of 3 total)

Support Backup Guard
(@backup-guard)

3 years, 11 months ago

Hi Gustavo,
Thanks for sharing with us.

Sorry to see the suggestions didn’t help.
Anyway, let’s see the log of the failed backup first.

Could you please, send me the backup log file, so I can analyze the issue?

How to Download the Backup Log File
You can use https://wetransfer.com/ to send the file to us (the Get a Link option).

Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme

Looking forward to receiving the file.

Thread Starter Gustavo Teke
(@gteke)

3 years, 11 months ago

Hi, I got the link

https://we.tl/t-X0aN846XQp
Please let me know if you got it, and what cna be the solution.

Thanks

GT
Thread Starter Gustavo Teke
(@gteke)

3 years, 10 months ago
Hey Guys, I´ve already sent the file.
Any news about it?
PLease your help

Best Regards
- This reply was modified 3 years, 10 months ago by Gustavo Teke.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can´t run a backup’ is closed to new replies.

3 replies
2 participants
Last reply from: Gustavo Teke
Last activity: 3 years, 10 months ago
Status: resolved