Coupon Empties Cart After It’s Applied
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Hello! I’m struggling with coupons. My cart empties after a coupon code is applied.
I have two fixed product discount coupons set up in WooCommerce. They are for the same product; the codes are different.
Here’s what happens:
1.) Go to product page and add product to cart (I only have one product).
2.) Click View Cart (goes to https://siemachtsewingblog.com/cart/).
3.) The Cart shows the product. There are two buttons on the Cart: Apply Coupon (with a field for the code) and Update Cart.
4.) Enter coupon code.
5.) Click Apply Coupon.
6.) An error appears for a split second that says “Sorry, this coupon is not applicable to selected products.”
7.) A notification pops up that says, “Your cart is currently empty.” A button comes up that says, “Return to Shop.”
If you DO NOT enter the coupon code on the Cart page, click the Proceed to Checkout button, go to https://siemachtsewingblog.com/checkout/, you can enter the coupon code and successfully apply it without the cart emptying.
The coupons are set up with the correct discount type (fixed product discount) and correct usage restriction (set to specific product that I want to discount with the coupon).
I’ve played with this in Chrome and Edge, and I’ve been testing in Chrome Incognito, too.
The cart page is a single block – shortcode. The shortcode is [woocommerce_cart].
I don’t know if this matters, but my store’s main page (https://siemachtsewingblog.com/sie-macht-shop/) is jacked up. It shows one product at full width, and it’s a product I no longer sell.
I’ve set this old product page to Private and hidden its catalog visibility. I’ve also tried to change its status from Published to Draft, but the change doesn’t take.
I figure I can check out some documentation to beautify my store main page. The coupon thing is the big issue right now. I’m desperate to get this fixed ASAP so I can finally sell this product I’ve been working on for two years!
TIA for your help!
The page I need help with: [log in to see the link]
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