• I need to change to admin mail on my clients site – but he never receives the confirmation mail where the change can be made.

    I also tried changing it to my own email and here the confirmation email never makes it either.

    What to do?

    • This topic was modified 3 years, 8 months ago by leagregersen.
    • This topic was modified 3 years, 8 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • Hmm, that sounds like your hosting does not allow PHP mail() or your email server does not let it through.

    However, an easy workaround would be to directly change the admin email in your wp_options database table. This way there is no need for the confirmation email – however, I do recommend you to investigate why emails are not working though – reaching out to your web host is a good first step.

    Thread Starter leagregersen

    (@leagregersen)

    I checked my mail and it allows PHP mail. Where do I access my wp_options database table?

    If it allows emailing through PHP, it might just be filtered or go to spam on the receiving end as well. You might get more details or information with a plugin like https://wordpress.org/plugins/wp-mail-logging/.

    Accessing your database can mostly be done through the control panel of your web host, such as DirectAdmin, cPanel, Plesk (check for exampel for phpMyAdmin), or a custom one – depending on who your host is. If you don’t know, your best bet is to reach out to your web host.

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