Problem showing the right picture

  • Resolved dskuntz

    (@dskuntz)


    3 years, 9 months ago

    Hello
    Happy to have this plugin, however i have multiple images of my product, and if my customers choose to show another image than the first one, only the primary image changes to show the customers choice – So i need a way to force the user back to the first image, so they can see the changes they select.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    3 years, 9 months ago

    We are a bit unclear about your query. Could you please clarify us with more details probably with the help of screenshots or use case examples?

    Thank you!

    Thread Starter dskuntz

    (@dskuntz)

    3 years, 9 months ago

    Let me try to explain it another way

    If you have switched to picture 2 of a product, and you then select product options that should show you another image to fit the selected option, only the first image is switching.

    so if you are not seeing the first image, you wont notice that the options should change the image.

    i hope this clears it up, if you want more information, i can provide you with a link and a temp user to see the issue

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 8 months ago

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 8 months ago

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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