• Resolved nunoleite85

    (@nunoleite85)


    Good afternoon,

    The data feed we are using is missing an attribute that we are not finding. We use CTX Feed and need pre-ordered products to be read in the Merchant Center. The Merchant Center message is as follows: Availability date attribute missing.

    Which attribute allows these products to be read?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hello @nunoleite85

    So far we could understand that GMC is rejecting your preorder/backorder products for not having an Availability date. If this is the issue, please, follow the below steps to resolve it –
    1. Make sure the products have an Availability date which you can find under Inventory > Availability Date
    2. Now, add an additional attribute to the feed as shown here.
    3. Doing the above should add an extra value to the feed as you can see here.

    Following the above should resolve the “Availability date attribute missing” issue.

    Thank you,

    Thread Starter nunoleite85

    (@nunoleite85)

    Hello Badal Ansary,

    Thank you for your quick response.
    All set, we gonna follow your instructions.

    Thank you

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @nunoleite85

    I hope the previous reply helped you to resolve the issue. Please, feel free to reach us again if you need any further assistance.

    Thank you,

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @nunoleite85

    As we are not getting any further replies to this thread, We are considering and marking this issue as resolved.

    Please, feel free to start a new support topic if you have any further queries.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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