Mollie does not show ordernumbers in payment

  • Resolved bhwweesp

    (@bhwweesp)


    3 years, 11 months ago

    I am using PulginHives a bookings plugin, Woocommerce and Mollie for a long time now. And suddenly the confirmation in Mollie has changed.
    It no longer shows the ordernumber.

    Do you know what the problem is? (I did not change anything).

    I have screenshots but cannot add it here.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Juan G. (woo-hc)

    (@judagutor)

    3 years, 11 months ago

    Hi @bhwweesp!

    Thank you for reaching out.

    About the screenshots, you can use the snipboard.io tool to share them.

    Regarding your issue, to take a look further into your setup and guide you in the right direction, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.

    Thanks!

    Thread Starter bhwweesp

    (@bhwweesp)

    3 years, 11 months ago

    
### WordPress Environment ###

WordPress address (URL): https://www.boothurenweesp.nl
Site address (URL): https://www.boothurenweesp.nl
WC Version: 6.6.1
REST API Version: ✔ 6.6.1
WC Blocks Version: ✔ 7.6.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.26
PHP Post Max Size: 1 GB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
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Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

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WC Database Prefix: wp_
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### Post Type Counts ###

attachment: 62
booking_buffer_freez: 6
cartflows_flow: 1
cartflows_step: 2
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et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 9
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page: 11
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post: 1
product: 3
revision: 827
shop_coupon: 22
shop_order: 710
shop_order_refund: 17
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Akismet Anti-Spam: door Automattic – 4.2.4
Chaty: door Premio – 2.9.2
Divi Carousel: door DiviGear – 2.0.24
Email Address Encoder ✪: door Till Krüss – 0.3.10
Flexible Checkout Fields: door WP Desk – 3.3.0
GTranslate: door Translate AI Multilingual Solutions – 2.9.12
Loginizer: door Softaculous – 1.7.1
Mollie-betalingen voor WooCommerce: door Mollie – 7.2.0
Bookings and Appointments For WooCommerce Premium: door PluginHive – 2.3.6
Really Simple SSL: door Really Simple Plugins – 5.3.2
WooCommerce: door Automattic – 6.6.1
Yoast SEO Premium: door Team Yoast – 18.7
Yoast SEO: door Team Yoast – 19.1
Widgets for Google Reviews: door Trustindex.io  – 9.1
Smush: door WPMU DEV – 3.10.2
Yoast SEO: Lokaal: door Team Yoast en Arjan Snaterse – 14.4

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

installatron_hide_status_test.php: door  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
phive_booking (phive_booking)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Winkelbasis: #134 - /reserveer-een-sloep/
Winkelwagen: #135 - /winkelwagen/
Afrekenen: #136 - /winkelmand/
Mijn account: #3973 - /mijn-account/
Algemene voorwaarden: #328 - /algemene-voorwaarden/

### Theme ###

Name: Divi
Version: 4.17.4
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-06-26 14:52:37 +02:00
Options: ✔
Notes: 45
Onboarding: completed

### Action Scheduler ###

Afgerond: 347
Oldest: 2022-05-27 17:39:17 +0200
Newest: 2022-06-26 15:05:51 +0200

In afwachting: 1
Oldest: 2022-06-27 10:03:07 +0200
Newest: 2022-06-27 10:03:07 +0200

### Status report information ###

Generated at: 2022-06-26 15:47:13 +02:00
    Juan G. (woo-hc)

    (@judagutor)

    3 years, 11 months ago

    Thank you for sending the System Status Report.

    I can confirm that you have installed the Mollie Payments for WooCommerce plugin by Mollie on your site

    Since this forum is for WooCommerce core topics only, kindly contact us at the Mollie Payments for WooCommerce dedicated support forum here:
    https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/

    We will be able to help further there.

    Cheers!

    Thread Starter bhwweesp

    (@bhwweesp)

    3 years, 11 months ago

    https://snipboard.io/Dc0FNQ.jpg

    Igor H

    (@ihereira)

    3 years, 11 months ago

    Hello,

    As mentioned by Juan, we can only provide support for WooCommerce core in this forum, for better assistance, you can create a thread in the appropriate forum:
    https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/#new-topic-0.

    Be sure to send a link to this forum thread there, so that your requests can be checked better, thanks.

    Juan G. (woo-hc)

    (@judagutor)

    3 years, 11 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, the information provided guided you in the right direction and you were able to solve your issue. If you have any further questions, we recommend creating a new topic.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)

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