PNG not transparent | WordPress.org

Resolved Chadwickhugh
(@chadwickhugh)

3 years, 9 months ago

I upgraded our server PHP to 8 and new watermarks are not processing transparency correctly. (they show a black background)

Is this app not compatible with PHP8?

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Kuba Mikita
(@kubitomakita)

3 years, 9 months ago

Hi, it’s compatible but your new PHP version might have too old GD library installed or the image has not supported encoding.

See this doc for more details: https://docs.bracketspace.com/easy-watermark/user-guide/common-issues#image-watermark-is-displayed-with-a-black-background-when-added-as-a-png-with-transparency.

Thread Starter Chadwickhugh
(@chadwickhugh)

3 years, 9 months ago

Is there a method to see which version of GD is installed on the server?

Thread Starter Chadwickhugh
(@chadwickhugh)

3 years, 9 months ago

And what version is required?

Thread Starter Chadwickhugh
(@chadwickhugh)

3 years, 9 months ago

Nevermind, I figured out what happened. Shortpixel had modified the original watermark image file to where it wasn’t a compatible .png file. Uploaded a new one that wasn’t compressed and it works.

Plugin Author Kuba Mikita
(@kubitomakita)

3 years, 9 months ago

Great! I’m glad you managed to resolve it

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘PNG not transparent’ is closed to new replies.

5 replies
2 participants
Last reply from: Kuba Mikita
Last activity: 3 years, 9 months ago
Status: resolved