Error Msg trigger

  • Resolved palo260

    (@palo260)


    3 years, 9 months ago

    Hi,

    We had some problems with Payments where Orders where sometimes cancelled with the following error log. I can’t reproduce the issue and would like to know when exactly this error is created and what does it mean.

    2022-06-22T21:11:50+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MSJADH763782348732674237
2022-06-22T21:11:51+00:00 INFO Response Status 	: 200
2022-06-22T21:11:51+00:00 INFO GET https://api.paypal.com/v1/payments/payment/PAYID-MSJADH763782348732674237
2022-06-22T21:11:51+00:00 ERROR Impossible to update the order, payment id  is not valid.
2022-06-22T21:11:51+00:00 INFO Response Status 	: 200
2022-06-22T21:11:51+00:00 INFO PATCH https://api.paypal.com/v1/payments/payment/PAYID-MSJADH763782348732674237
2022-06-22T21:11:51+00:00 INFO Response Status 	: 200
2022-06-22T21:11:55+00:00 ERROR Impossible to update the order, payment id  is not valid.
2022-06-22T21:49:24+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1
2022-06-22T21:49:25+00:00 INFO Response Status 	: 200

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 9 months ago

    Hi @palo260,

    The error is the same as reported in the thread below but I can’t tell you which exact impact it has: https://wordpress.org/support/topic/error-impossible-to-update-the-order-payment-id-is-not-valid-2/
    In the worst case, it could potentially prevent a payment from being taken.
    This is likely caused by a potential plugin conflict and our recommendation to avoid it would be the same as in the linked thread.
    Please give it a try and let us know how it works for you. Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 9 months ago

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the above information helped you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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