Hi @webworks
Can you please share the website link?
Regards,
sumit
It’s not live yet –
Since we don’t want it showing up in Google before it’s approved, below is temporary access.
I’ll just remove this after you take a look.
https://smmbrainstorming.com/~miramar/
password: 12355
As you can see, the button is on the left, but I can’t see where to position the menu itself on the left, in this particular version. If there isn’t any such setting, hopefully some quick and easy css will position it.
Hi @webworks
Can you please share screenshots of your configuration as I did not face such issue on our side.
Regards,
sumit
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
For screenshots I recommend uploading to https://snipboard.io/ and share the link to that screenshot.
This is what I’m trying to achive:
https://apartmentsinmiramar.com/wp-content/uploads/2022/06/Capture.jpg
Here are all the settings I have – let me know if there is something specific you need to see.
https://smmbrainstorming.com/~miramar/menu/
(I have them here so I can remove them later.)
Hi @webworks
Thank you for sharing screenshots. Basically, this issue was fixed in the latest plugin update. I recommend you to please update the plugin to their latest version and then check. If you could reactivate the link again and share it. Right now I am not able to access your link. I can check with the custom CSS code. Hope we can resolve it by custom CSS code.
Regards,
sumit
Hello, yes it’s under client review, and I had to change the password.
You should be able to access both of these links
https://apartmentsinmiramar.com/wp-content/uploads/2022/06/Capture.jpg
https://smmbrainstorming.com/~miramar/menu/
…and for the website, can you reply with your IP address (which I can allow), or an email address I can send it to you privately? (Or any other private method you prefer)
Thanks so much for your help.
Hello –
I’ve sent you the password for viewing the website via this form:
https://responsive.menu/contact/
I’ve referenced this ticket.
Thank you!
Hi Kay,
As I can see you submitted your issues on our official support channel, so we can take it up there.
As per forum guidelines
For support of commercial themes or plugins, go to the official support channel.
In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.
Ultimately, the vendors are responsible for supporting their commercial product.
If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.
Regards,
sumit
