Database tables missing
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Hello
in wp Dashboard I get a message from WooCommerce Database tables missing.“One or more tables required for WooCommerce to function are missing, some features may not work as expected. Missing tables: wp_wc_rate_limits, wp_wc_product_attributes_lookup, wp_wc_product_download_directories.”
I have tray to Verify base database tables from Tools but nothing also i have tray the update the WooCommerce to version 6.5.1 but nothing.
Do you know someone how to fix this problem ?
Thanks for your time.
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This is my system report.
### WordPress Environment ### WordPress address (URL): http://saborobotics.com Site address (URL): http://saborobotics.com WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: el External object cache: – ### Server Environment ### Server Info: Apache/2.4.39 (Unix) OpenSSL/1.0.1e-fips PHP Version: 7.2.16 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7 NSS/3.44 SUHOSIN Installed: – MySQL Version: ❌ 5.5.59 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.5.1 WC Database Prefix: wp_ Total Database Size: 24.34MB Database Data Size: 21.99MB Database Index Size: 2.35MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.13MB + Index: 0.19MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.14MB + Index: 0.09MB + Engine InnoDB wp_alphabank_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 4.08MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 12.31MB + Index: 0.66MB + Engine InnoDB wp_posts: Data: 4.48MB + Index: 0.23MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### apps: 2 attachment: 56 custom_css: 1 customize_changeset: 22 elementor_library: 30 job: 6 mc4wp-form: 1 nav_menu_item: 45 oembed_cache: 1 page: 61 polylang_mo: 2 post: 16 product: 19 revision: 792 shop_order: 12 team: 5 testimonial: 5 webinars: 8 wpcf7_contact_form: 9 wptb-tables: 1 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (20) ### Polylang: by WP SYNTEX – 3.2.3 Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 Codestar Framework: by Codestar – 1.0.1 Duplicate Page: by mndpsingh287 – 4.4.8 Elementor: by Elementor.com – 3.6.5 PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.7.1 GDPR: by Trew Knowledge – 2.1.2 Get a Quote Button for WooCommerce: by wpbean – 1.2.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 One Click Demo Import: by OCDI – 3.1.1 Polylang for WooCommerce: by WP SYNTEX – 1.6.3 Restore Classic Widgets: by Bill Minozzi – 1.5 SaaSpot Core: by VictorThemes – 1.9 Web Expert Eurobank WooCommerce Payment Gateway: by Web Expert – 1.0.36 WooCommerce Easy Duplicate Product: by WPGem.com – 0.2.0.2 Product And Custom Post type Dropdown CF7: by – 1.0 WooCommerce: by Automattic – 6.5.1 WP-PageNavi: by Lester 'GaMerZ' Chan – 2.94.0 WP Table Builder: by WP Table Builder – 1.3.17 Related Products for WooCommerce: by WebToffee – 1.4.3 ### Inactive Plugins (10) ### Akismet Anti-Spam: by Automattic – 4.2.4 All-in-One WP Migration: by ServMask – 7.59 All in One SEO: by All in One SEO Team – 4.2.0 AMP: by AMP Project Contributors – 2.2.4 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.3 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack: by Automattic – 10.2.1 TaxoPress: by TaxoPress – 3.6.1 WooCommerce Payments: by Automattic – 4.1.0 (update to version 4.2.1 is available) WP Mail SMTP: by WPForms – 3.4.0 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #3350 - /shop/ Cart: #3351 - /cart/ Checkout: #3352 - /checkout/ My account: #3353 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: SaaSpot Child Version: 1.0 Author URL: http://themeforest.net/user/VictorThemes/portfolio Child Theme: ✔ Parent Theme Name: SaaSpot Parent Theme Version: 1.8.7 Parent Theme Author URL: http://themeforest.net/user/victorthemes/portfolio WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### WC Pages Translations ### Shop base: ✔ Cart: ✔ Checkout: ✔ My account: ✔ ### Action Scheduler ### Complete: 344 Oldest: 2022-05-26 10:52:47 +0000 Newest: 2022-06-14 13:41:56 +0000 Failed: 3 Oldest: 2022-06-10 06:31:16 +0000 Newest: 2022-06-10 06:31:17 +0000 ### Status report information ### Generated at: 2022-06-14 14:32:33 +00:00Thanks for your time
Hi @jameskat ,
Thanks for reaching out!
I understand that you have missing database tables and that you have already tried to verify the database but the issue persists.
Please could you temporarily switch your site to the default Storefront theme and disable all plugins except for WooCommerce.
Once that is done, navigate to WooCommerce > Status > Tools, and Update databse to see if those tables are created.
Please let me know how this goes!
Hi @jameskat,
If updating the database as suggested by @roxannestoltz doesn’t help create those missing tables I’d suggest that you ask your host to do it for you. This Github has SQL instructions to proceed and create them in the correct way.
PHP Version: 7.2.16 MySQL Version: ❌ 5.5.59Please also note that your WordPress site doesn’t meet our minimum requirements, then many plugins (including possibly the core WooCommerce plugin) won’t function as expected. Read over the WooCommerce Server Recommendations below.
Hi there,
We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.
If you have further questions, please feel free to open a new topic.
Thanks.
The topic ‘Database tables missing’ is closed to new replies.