My Creative Mail account contacts list filled with spam

  • Resolved ktmguy509

    (@ktmguy509)


    3 years, 9 months ago

    Hello, I was wondering how to keep fake email addresses out of my contact list on Creative Mail. I have a website which has had very, very little traffic, yet there were more than 200 “spammy” looking email addresses in my contact list.

    I’ve deleted them, but I’d like to keep spam out of list. How can I do that going forwards?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    3 years, 9 months ago

    Hi @ktmguy509 and thanks for reaching out to us, could you please provide more information on the matter so we can better assist you? We would like to know which specific list were filled with spam and how did those email addresses look like, were they disposable emails (like those created with services likes temp-mail)? Any extra information helps.

    Thread Starter ktmguy509

    (@ktmguy509)

    3 years, 9 months ago

    Hello,

    I appreciate you getting back to me!

    Actually, it turns out this problem wasn’t on your end. Your software did everything correctly.

    I wasn’t aware of the “spam folder” in wordpress and found spam messages to my site there. Your software just recorded those email addresses as new contacts.

    Sorry for the message! We can delete this or consider it resolved.

    Best regards,
    Matthew

Viewing 2 replies - 1 through 2 (of 2 total)

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