ReferenceError: server_fp is not defined (video_cache.js)

  • Resolved mthbks

    (@mthbks)


    3 years, 11 months ago

    Hi folks,

    meta silder now shows me this when I enter the meta slider command center:

    ReferenceError: server_fp is not defined (video_cache.js)

    All slideshows are still displayed correctly on the website itself, but not in the command center.

    Do you have an idea what might be wrong?

    Thank you very much for your help!

    Markus

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Arreane

    (@yanex)

    3 years, 11 months ago

    Hi,

    This issue might be caused by another plugin/theme. So, please try to deactivate all your plugins except for MetaSlider and switch your theme temporarily to Twenty-Twenty One. If this fixes your MetaSlider issue, you can then try to activate all the plugins back one-by-one until you find which of the plugin is causing the conflict.

    Thread Starter mthbks

    (@mthbks)

    3 years, 10 months ago

    Dear Arreane,
    thank you very much for your support. I will see if this helps.
    Markus

    Arreane

    (@yanex)

    3 years, 10 months ago

    Hi Markus,

    No Problem! Let us know how it goes. Looking forward to hearing from you.

    Arreane

    (@yanex)

    3 years, 10 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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