Products section in lateral menu is missing

Resolved

(@raziele83)

Hi everyone, suddenly on the side menu of my website (wordpress 5.8.3 and woocommerce 6.5.1) the products section is gone (https://www.nerdream.it/wp-content/uploads/2022/06/Cattura.jpg). My e-commerce looks ok, but I can’t add new products or manage products that i have created. Please can you help me?

this is the status report


<blockquote>### WordPress Environment ###

WordPress address (URL): https://www.nerdream.it
Site address (URL): https://www.nerdream.it
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: ❌ 5.8.3 - È disponibile una versione più recente di WordPress (6.0)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 25 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.76.1
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.6.51-91.0-log
Max Upload Size: 25 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wpl7_
Dimensione totale database: 866.05MB
Dimensione dati database: 705.55MB
Dimensione indice database: 160.50MB
wpl7_woocommerce_sessions: Dati: 0.44MB + indice: 0.02MB + motore MyISAM
wpl7_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_order_items: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wpl7_woocommerce_order_itemmeta: Dati: 0.15MB + indice: 0.12MB + motore MyISAM
wpl7_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore MyISAM
wpl7_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_acl: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_blocks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_countries: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_lab: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_lab_ip: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_lab_net: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_log: Dati: 0.98MB + indice: 0.46MB + motore MyISAM
cerber_qmem: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
cerber_traffic: Dati: 7.26MB + indice: 0.28MB + motore MyISAM
wpl7_aal_products: Dati: 0.56MB + indice: 0.02MB + motore MyISAM
wpl7_aal_request_cache: Dati: 4.01MB + indice: 0.03MB + motore MyISAM
wpl7_aal_tasks: Dati: 0.86MB + indice: 0.01MB + motore MyISAM
wpl7_actionscheduler_actions: Dati: 8.22MB + indice: 2.47MB + motore MyISAM
wpl7_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_actionscheduler_logs: Dati: 4.73MB + indice: 3.08MB + motore MyISAM
wpl7_cerber_files: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_cerber_sets: Dati: 0.35MB + indice: 0.01MB + motore MyISAM
wpl7_cerber_uss: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_commentmeta: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wpl7_comments: Dati: 0.15MB + indice: 0.05MB + motore MyISAM
wpl7_gglcptch_allowlist: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpl7_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_loginizer_logs: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
wpl7_mailchimp_jobs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_options: Dati: 22.82MB + indice: 0.40MB + motore MyISAM
wpl7_postmeta: Dati: 165.58MB + indice: 13.74MB + motore MyISAM
wpl7_posts: Dati: 73.99MB + indice: 4.98MB + motore MyISAM
wpl7_post_views: Dati: 25.02MB + indice: 35.28MB + motore MyISAM
wpl7_smush_dir_images: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_termmeta: Dati: 0.15MB + indice: 0.09MB + motore MyISAM
wpl7_terms: Dati: 1.73MB + indice: 3.64MB + motore MyISAM
wpl7_term_relationships: Dati: 2.62MB + indice: 5.09MB + motore MyISAM
wpl7_term_taxonomy: Dati: 1.39MB + indice: 1.17MB + motore MyISAM
wpl7_usermeta: Dati: 14.58MB + indice: 1.05MB + motore MyISAM
wpl7_users: Dati: 0.11MB + indice: 0.12MB + motore MyISAM
wpl7_wc_admin_notes: Dati: 0.04MB + indice: 0.00MB + motore MyISAM
wpl7_wc_admin_note_actions: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_wc_category_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_wc_customer_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wc_order_product_lookup: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
wpl7_wc_order_stats: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wpl7_wc_order_tax_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_wc_product_attributes_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wc_product_download_directories: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_wc_product_meta_lookup: Dati: 0.03MB + indice: 0.05MB + motore MyISAM
wpl7_wc_rate_limits: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfBlockedIPLog: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_wfBlocks7: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfConfig: Dati: 3.37MB + indice: 0.01MB + motore MyISAM
wpl7_wfCrawlers: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpl7_wfFileChanges: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfFileMods: Dati: 4.81MB + indice: 0.56MB + motore MyISAM
wpl7_wfHits: Dati: 0.93MB + indice: 0.10MB + motore MyISAM
wpl7_wfHoover: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfIssues: Dati: 0.14MB + indice: 0.03MB + motore MyISAM
wpl7_wfKnownFileList: Dati: 3.54MB + indice: 0.17MB + motore MyISAM
wpl7_wfLiveTrafficHuman: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfLocs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfLogins: Dati: 0.36MB + indice: 0.08MB + motore MyISAM
wpl7_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpl7_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpl7_wfNotifications: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
wpl7_wfPendingIssues: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfReverseCache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfSNIPCache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wfStatus: Dati: 0.28MB + indice: 0.11MB + motore MyISAM
wpl7_wfTrafficRates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpforms_tasks_meta: Dati: 0.06MB + indice: 0.01MB + motore MyISAM
wpl7_wpfront_ure_login_redirect: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpfront_ure_options: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_wpfront_ure_post_type: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpfront_ure_taxonomy: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpr_rucss_resources: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpr_rucss_used_css: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_wpstg_queue: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpl7_yoast_indexable: Dati: 33.81MB + indice: 9.53MB + motore MyISAM
wpl7_yoast_indexable_hierarchy: Dati: 1.38MB + indice: 3.13MB + motore MyISAM
wpl7_yoast_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpl7_yoast_primary_term: Dati: 0.45MB + indice: 0.47MB + motore MyISAM
wpl7_yoast_seo_links: Dati: 7.73MB + indice: 1.88MB + motore MyISAM
wpl7_yoast_seo_meta: Dati: 0.37MB + indice: 0.31MB + motore MyISAM
wpstg0_aal_products: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_aal_request_cache: Dati: 2.58MB + indice: 0.03MB + motore MyISAM
wpstg0_aal_tasks: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wpstg0_actionscheduler_actions: Dati: 5.66MB + indice: 1.32MB + motore MyISAM
wpstg0_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_actionscheduler_logs: Dati: 2.67MB + indice: 1.87MB + motore MyISAM
wpstg0_cerber_files: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_cerber_sets: Dati: 0.35MB + indice: 0.00MB + motore MyISAM
wpstg0_cerber_uss: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_commentmeta: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wpstg0_comments: Dati: 0.13MB + indice: 0.05MB + motore MyISAM
wpstg0_gglcptch_allowlist: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpstg0_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_loginizer_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_mailchimp_carts: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wpstg0_mailchimp_jobs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_options: Dati: 19.27MB + indice: 0.21MB + motore MyISAM
wpstg0_postmeta: Dati: 147.28MB + indice: 11.86MB + motore MyISAM
wpstg0_posts: Dati: 63.73MB + indice: 5.16MB + motore MyISAM
wpstg0_post_views: Dati: 19.18MB + indice: 27.51MB + motore MyISAM
wpstg0_smush_dir_images: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_termmeta: Dati: 0.15MB + indice: 0.09MB + motore MyISAM
wpstg0_terms: Dati: 1.62MB + indice: 2.94MB + motore MyISAM
wpstg0_term_relationships: Dati: 2.39MB + indice: 5.19MB + motore MyISAM
wpstg0_term_taxonomy: Dati: 1.32MB + indice: 1.69MB + motore MyISAM
wpstg0_usermeta: Dati: 1.15MB + indice: 0.75MB + motore MyISAM
wpstg0_users: Dati: 0.09MB + indice: 0.06MB + motore MyISAM
wpstg0_wc_admin_notes: Dati: 0.03MB + indice: 0.00MB + motore MyISAM
wpstg0_wc_admin_note_actions: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpstg0_wc_category_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_wc_customer_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wpstg0_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wc_order_product_lookup: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wpstg0_wc_order_stats: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wpstg0_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_wc_product_meta_lookup: Dati: 0.03MB + indice: 0.04MB + motore MyISAM
wpstg0_wc_rate_limits: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfBlockedIPLog: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfBlocks7: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfConfig: Dati: 0.67MB + indice: 0.01MB + motore MyISAM
wpstg0_wfCrawlers: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfFileChanges: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfFileMods: Dati: 4.13MB + indice: 0.80MB + motore MyISAM
wpstg0_wfHits: Dati: 0.30MB + indice: 0.04MB + motore MyISAM
wpstg0_wfHoover: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfIssues: Dati: 0.13MB + indice: 0.02MB + motore MyISAM
wpstg0_wfKnownFileList: Dati: 2.28MB + indice: 0.25MB + motore MyISAM
wpstg0_wfLiveTrafficHuman: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfLocs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfLogins: Dati: 0.35MB + indice: 0.07MB + motore MyISAM
wpstg0_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpstg0_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpstg0_wfNotifications: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
wpstg0_wfPendingIssues: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfReverseCache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfSNIPCache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfStatus: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wfTrafficRates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_order_itemmeta: Dati: 0.12MB + indice: 0.09MB + motore MyISAM
wpstg0_woocommerce_order_items: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wpstg0_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_sessions: Dati: 0.12MB + indice: 0.01MB + motore MyISAM
wpstg0_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore MyISAM
wpstg0_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wpforms_tasks_meta: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
wpstg0_wpfront_ure_login_redirect: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wpfront_ure_options: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_wpfront_ure_post_type: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wpfront_ure_taxonomy: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wpr_rucss_resources: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_wpr_rucss_used_css: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wpstg0_yoast_indexable: Dati: 27.00MB + indice: 4.02MB + motore MyISAM
wpstg0_yoast_indexable_hierarchy: Dati: 1.32MB + indice: 4.03MB + motore MyISAM
wpstg0_yoast_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wpstg0_yoast_primary_term: Dati: 0.42MB + indice: 0.45MB + motore MyISAM
wpstg0_yoast_seo_links: Dati: 7.22MB + indice: 2.46MB + motore MyISAM
wpstg0_yoast_seo_meta: Dati: 0.37MB + indice: 0.38MB + motore MyISAM

### Post Type Counts ###

aal_auto_insert: 3
aal_button: 1
amazon_auto_links: 3
amp_validated_url: 3
attachment: 27969
bp-email: 14
bwg_gallery: 1
customize_changeset: 4
custom_css: 4
cwginstocknotifier: 24
feedback: 3
gallery: 19
nav_menu_item: 320
oembed_cache: 578
page: 38
post: 8776
post_grid: 1
product: 416
product_variation: 25
rb-gallery: 1
revision: 3155
rl_gallery: 1
saswp: 11
schema: 2
shop_coupon: 6
shop_order: 115
shop_order_refund: 6
tribe_events: 43
um_directory: 1
um_form: 3
vp_lists: 1
wpforms: 2
wphb_minify_group: 63

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (36) ###

In-Post Ads: by AMP-MODE – 2.0.4
Auto Amazon Links: by Michael Uno (miunosoft) – 5.2.9
AMP: by Collaboratori del progetto AMP – 2.2.4
Art Decoration Shortcode: by Artem Abramovich – 1.5.6
Attachments: by Jonathan Christopher – 3.5.9
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.7
Breadcrumb NavXT: by John Havlik – 7.0.2
Child Theme Configurator: by Lilaea Media – 2.5.9
Classic Editor: by Contributori WordPress – 1.6.2
Google Analytics Dashboard per WP (GADWP): by ExactMetrics – 7.5.3
reCaptcha by BestWebSoft: by BestWebSoft – 1.67
Google XML Sitemaps: by Auctollo – 4.1.4
Modalità di Manutenzione: by Lukas Juhas – 2.4.4
Loco Translate: by Tim Whitlock – 2.6.2
Loginizer: by Softaculous – 1.7.1
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Pixwell Core: by Theme-Ruby – 8.2
Post Views Counter: by Digital Factory – 1.3.11
Preorders for WooCommerce: by Bright Plugins – 1.2.7
PublishPress Authors: by PublishPress – 3.17.0
Quantcast Choice: by Quantcast – 2.0.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Responsive Lightbox & Gallery: by dFactory – 2.3.5
Subscriptions For WooCommerce: by WP Swings – 1.4.1
Widget Context: by Kaspars Dambis – 1.3.2
WooCommerce Ultimate Points And Rewards: by MakeWebBetter  – 2.2.0
WooCommerce: by Automattic – 6.5.1
Wordfence Security: by Wordfence – 7.5.10
Yoast SEO: by Team Yoast – 19.0
WP Cerber Security, Antispam & Malware Scansione: by Cerber Tech Inc. – 9.0
WP Rocket: by WP Media – 3.11.3
Smush Pro: by WPMU DEV – 3.10.1
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.13

WPForms Lite: by WPForms – 1.7.4.2
WPMU DEV Dashboard: by WPMU DEV – 4.11.13
Embed Plus Plugin for YouTube: by Embed Plus for YouTube Team – 14.1.1

### Inactive Plugins (2) ###

Checkout Fields Manager for WooCommerce: by QuadLayers – 5.5.8
WPFront User Role Editor: by Syam Mohan – 3.2.1.11184

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #59 - /negozio/
Carrello: #60 - /carrello/
Pagamento: #61 - /checkout/
Il mio account: #62 - /mio-account/
Termini e condizioni: #73 - /termini-e-condizioni/

### Theme ###

Name: Pixwell Child
Version: 5.6.1607684545
Author URL: https://themeforest.net/user/theme-ruby/
Child Theme: ✔
Parent Theme Name: Pixwell
Parent Theme Version: 9.3
Parent Theme Author URL: https://themeforest.net/user/theme-ruby/
WooCommerce Support: ✔

### Templates ###

Overrides: /web/htdocs/www.nerdream.it/home/wp-content/plugins/woocommerce-ultimate-points-and-rewards/woocommerce/checkout/form-coupon.php
pixwell/woocommerce/content-product.php
pixwell/woocommerce/global/sidebar.php
pixwell/woocommerce/global/wrapper-end.php
pixwell/woocommerce/global/wrapper-start.php
pixwell/woocommerce/loop/loop-end.php
pixwell/woocommerce/loop/loop-start.php
pixwell/woocommerce/loop/pagination.php
pixwell/woocommerce/single-product/tabs/description.php
pixwell/woocommerce/single-product/title.php

### Action Scheduler ###

Completato: 21.297
Oldest: 2022-05-26 00:05:45 +0200
Newest: 2022-06-11 10:32:48 +0200

In attesa: 19
Oldest: 2022-06-11 10:35:54 +0200
Newest: 2022-06-17 22:02:56 +0200

### Status report information ###

Generated at: 2022-06-11 10:34:18 +02:00</blockquote>

Thanks in advance

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Juan G. (woo-hc)
(@judagutor)

3 years, 11 months ago

Hi @raziele83!

Thank you for reaching out to us, and for sending the system status report and the screenshot; they are helpful.

In your system status, I can see that you are using an outdated version of WordPress.

We recommend you make the update to the latest version (6.0). Once you do this check if the issue persists.

More about updating WordPress here: https://wordpress.org/support/article/updating-wordpress/

If the issue continues, the next step would be to try a conflict test to determine what could be the cause of the issue.

To do this, please temporarily switch your theme back to Storefront, disable all plugins except WooCommerce, and then check if the Products section displays now.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

You can find a more detailed explanation of how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

Thread Starter raziele83
(@raziele83)

3 years, 11 months ago

Thank you so much Juan.

I have installed the new version of WordPress and the problem is solved.

Warm regards,
Valerio

Viewing 2 replies - 1 through 2 (of 2 total)

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