• Resolved latextileria

    (@latextileria)


    I have problems when displaying the time, when the events appear in the list the correct format appears, in this case format 16:00 – 20:00 when I enter the event Time appears: 16:00PM – 08:00:PM exits wrong, I have the wordpress configuration in Europe/Madrid and in the plugin settings time zone mode: use the web time zone for everything, I don’t understand what happens. Version 5.16.0

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support iammarta

    (@iammarta)

    Hi @latextileria,

    Thanks for reaching out!

    Have you selected the proper Time Format under wp-admin >> settings >> general?

    Can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed.

    Let us know how it goes!

    Best regards,
    Marta

    Thread Starter latextileria

    (@latextileria)

    Hello good afternoon, it happens to me with the time from 4:00 p.m. to 8:00 p.m., it comes out 4:00 p.m. – 8:00: p.m. If I put from 3:30 p.m. /Madrid, it is very rare, however, when viewing the events in the list, the hours 16:00 – 20:00 appear correctly, but in the description of the event they appear wrong. Now I have the website in maintenance mode.

    Plugin Support WilloftheD

    (@abzlevelup)

    Hi @latextileria, good day to you as well. That’s weird, it should follow what you have set on the settings. Could you make sure that the Event also follows the correct timezone?

    See the article here to learn more:
    https://theeventscalendar.com/knowledgebase/k/working-with-time-zones/

    Let me know if this helps.

    Best,
    Abz

    Plugin Support WilloftheD

    (@abzlevelup)

    Hi @latextileria,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Best,
    Abz

Viewing 4 replies - 1 through 4 (of 4 total)

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