Manual Order Costs not pulling through

Resolved VLAVUR
(@vlavur)

3 years, 11 months ago

Good Day,

While processing a manual order for customer, while selecting a product it show as an item but the product cost & total is not pulling through on the manual order, so then need to manually type in the cost & total.

Please advise how to get the cost to pull through too.

Thank you

The page I need help with: [log in to see the link]
Viewing 5 replies - 1 through 5 (of 5 total)
Roxy
(@roxannestoltz)
3 years, 11 months ago
Hi @vlavur ,
Thanks for reaching out!
I was able to reproduce part of this issue when manually creating an order.
The order total was 0.00 when adding the product however, once clicking “recalculate“, the order total updated to the correct amount:
https://snipboard.io/LigdoF.jpg
I was unable to reproduce the item subtotal not calculating once adding the item:
https://snipboard.io/OGhfgl.jpg
As a first step, please could you do the following:
– Clear transients: navigate to WooCommerce > Status > Tools and run the tools to Clear Transients and Clear WooCommerce Transients
– Clear site cache: https://wordpress.com/support/clear-your-sites-cache/
– Regenerate product lookup tables: navigate to WooCommerce > Status > Tools and Regenerate Product lookup tables.
Please let me know how this goes!
Margaret S. woo-hc
(@margaretwporg)
3 years, 11 months ago
Hi @vlavur
If clearing the transients, site cache, and regenerating the Product Lookup Tables doesn’t help, please share with us the following:
System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Thread Starter
VLAVUR
(@vlavur)
3 years, 11 months ago
Hi Margaret,
I have done the above and still getting same error.
SYSTEM STATUS

### WordPress Environment ###

WordPress address (URL): https://vlavur.com
Site address (URL): https://vlavur.com
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

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Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 256 MB
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
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wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_activities: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pm_assignees: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pm_boardables: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pm_boards: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pm_capabilities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_category_project: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pm_comments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pm_files: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pm_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pm_projects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_roles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_role_project: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pm_role_project_capabilities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pm_role_project_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pm_role_user: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pm_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 13.52MB + Index: 6.03MB + Engine InnoDB
wp_posts: Data: 3.52MB + Index: 0.52MB + Engine InnoDB
wp_pps_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup_show_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_friends: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_groups: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_promag_group_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_msg_conversation: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_promag_msg_threads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_notification: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_paypal_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_sections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_promag_user_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_qss: Data: 0.38MB + Index: 0.11MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_sc_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rtcl_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smackcsv_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_stock_log: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_supsystic_tbl_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_supsystic_tbl_diagrams: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_supsystic_tbl_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_supsystic_tbl_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.27MB + Index: 0.14MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.23MB + Index: 0.11MB + Engine InnoDB
wp_tm_tasks: Data: 0.20MB + Index: 0.05MB + Engine InnoDB
wp_to_buffer_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_ulisting_attribute: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_attribute_relationsh_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_attribute_term_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ulisting_listing_attribute_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_ulisting_listing_plan: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ulisting_listing_type_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ulisting_listing_user_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ulisting_page_statistics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_page_statistics_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_payment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_payment_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ulisting_search: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ulisting_user_plan: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ulisting_user_plan_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Catalogues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Catalogue_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Item_Images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_SubCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tagged_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tag_Groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Videos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 0.72MB + Engine InnoDB
wp_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtwpr_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtwpr_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtwpr_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vxc_zoho_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_vxc_zoho_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wapg_coins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wapg_coin_addresses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wapg_coin_offers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wapg_coin_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcusage_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.19MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woot_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woot_tables_columns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woot_tables_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woot_vocabulary: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shipment_status_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wtbp_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wtbp_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wtbp_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wtbp_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wtbp_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xoo_wl_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_xoo_wl_list_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yikes_easy_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_commission_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payment_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_yoco_order_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_zbs_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_customfields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_externalsources: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

advert: 1
amp_validated_url: 1
attachment: 2280
br_product_tab: 2
br_tabs_location: 1
elementor_library: 2
feedback: 28
geotr_cpt: 1
grw_feed: 1
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
listing: 27
listing_type: 2
ml-slide: 3
ml-slider: 1
nav_menu_item: 52
oembed_cache: 2
page: 47
pg_groupwalls: 7
popup: 4
popup_theme: 8
post: 8
product: 756
product_variation: 28
pwbf_event: 1
saswp: 1
shop_coupon: 9
shop_order: 219
shop_order_refund: 1
spucpt: 1
user_registration: 1
woo_product_tab: 3
wpcdt_countdown: 1
wpforms: 1
wp_block: 2
wp_global_styles: 1
ycdcountdown: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (52) ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.2.1
All in One SEO: by All in One SEO Team – 4.2.1.1
GDPR Cookie Consent: by WebToffee – 2.1.2
Countdown Timer Ultimate: by WP OnlineSupport
Essential Plugin – 2.0.8

Join.chat: by Creame – 4.5.1
Creative Mail by Constant Contact: by Constant Contact – 1.5.3
Elementor: by Elementor.com – 3.6.5
Estimated Delivery for WooCommerce: by Daniel Riera – 1.2.5
Facebook for WooCommerce: by Facebook – 2.6.15
Free shipping notification WooCommerce: by PI Websolution – 2.0.90
G Meta Keywords: by Sinan Yorulmaz – 1.4
GA Google Analytics: by Jeff Starr – 20220517
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.3
Site Kit by Google: by Google – 1.75.0
GoUrl Bitcoin Payment Gateway & Paid Downloads & Membership: by GoUrl.io – 1.6.4
Jetpack: by Automattic – 10.9.1
Jilt for WooCommerce: by Jilt – 1.7.12
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 3.0.1
Product Import Export for WooCommerce: by WebToffee – 2.2.1
Product Tabs Manager for WooCommerce: by BeRocket – 1.1.5.4
ProfileGrid User Display Name: by profilegrid – 1.8
ProfileGrid Group Wall: by profilegrid – 1.8
ProfileGrid Groups Carousel Widget: by profilegrid – 1.1
Profilegrid Woocommerce: by profilegrid – 2.6
ProfileGrid: by profilegrid – 4.9.3
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.208

Really Simple SSL: by Really Simple Plugins – 5.3.2
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.98.1
ShortPixel Image Optimizer: by ShortPixel – 4.22.10
Simple Social Icons: by StudioPress – 3.1.0
Tiled Galleries Carousel Without Jetpack: by Raja CRN – 3.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.12

White Label CMS: by www.videousermanuals.com – 2.2.9
Product Gallery Slider for WooCommerce: by codeixer – 2.2
Product Slider for WooCommerce: by ShapedPlugin – 2.5.4
Woocommerce Sale Discount Scheduler: by Geek Code Lab – 1.4
TeraWallet: by WCBeginner – 1.3.24
Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.12.0
WooCommerce PayFast Gateway: by WooCommerce – 1.4.22
WooCommerce Product Stock Alert: by WC Marketplace – 1.7.4
WooCommerce: by Automattic – 6.5.1
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.0
WP Content Copy Protection & No Right Click: by wp-buy – 3.4.6
WP Global Site Tag: by Digital Apps – 1.0.6
WP Mail SMTP: by WPForms – 3.4.0
WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.4
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.5

Easy Forms for Mailchimp: by YIKES
Inc. – 6.8.6

YITH WooCommerce Frequently Bought Together: by YITH – 1.13.0
YITH WooCommerce Wishlist: by YITH – 3.9.0
Yoco Payment Gateway: by Yoco – 2.0.10

### Inactive Plugins (2) ###

Product Feed PRO for WooCommerce: by AdTribes.io – 11.6.1
Woo Discount Rules: by Flycart – 2.4.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: ✔
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8911 - /sex-toys-3/
Cart: #23 - /cart/
Checkout: #24 - /checkout/
My account: #25 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Retail Pro
Version: 1.5.2
Author URL: https://uxlthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: retail-pro/woocommerce/content-single-product.php

### Jilt ###

Plugin Version: 1.7.12
Jilt API Version: v2
Jilt API Authentication Method: OAuth
Jilt API Connected: ❌ Please ensure the plugin is connected to Jilt.
Linked to Jilt: ❌ Please ensure the plugin is connected to Jilt.
Enabled: ❌
WooCommerce API: –

### Action Scheduler ###

Complete: 7,117
Oldest: 2022-05-09 07:57:55 +0200
Newest: 2022-06-06 17:11:06 +0200

Failed: 3
Oldest: 2019-10-01 13:16:55 +0200
Newest: 2019-12-22 17:56:32 +0200

Pending: 8
Oldest: 2022-06-06 17:11:09 +0200
Newest: 2022-06-13 13:07:09 +0200

### Status report information ###

Generated at: 2022-06-06 17:11:12 +02:00
This reply was modified 3 years, 8 months ago by Marius L. J.. Reason: Wrapped massive debug text in code blocks
MayKato
(@maykato)
3 years, 11 months ago
Hello,
When you click recalculate, the price still doesn’t get updated?
https://snipboard.io/uNsLmO.jpg
If that’s the case, can you please check for a theme/plugin conflict following the steps below?
Temporarily switch your theme to Storefront
Disable all plugins except for WooCommerce
Test to see if the issue has been resolved
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Margaret S. woo-hc
(@margaretwporg)
3 years, 11 months ago
We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘Manual Order Costs not pulling through’ is closed to new replies.