Bot identified as Human

  • Resolved Hirlagans

    (@hirlagans)


    3 years, 11 months ago

    In the weekly email the count of Human users is much too high for my site and quick inspection of the log details shows …bot.apple.com and ninja-crawler74.webmeup.com among others are incorrectly identified as Human. Not a useful tool.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gergana Petrova

    (@gpetrova)

    3 years, 11 months ago

    Hello @hirlagans,

    We would like to take a further look into the reported behaviour. For the purpose, could you please confirm the domain name of your site and if you’re SiteGround customer?

    If you are and you do not want to provide your domain in the forum – please submit a new Support ticket within your SiteGround account and our team will investigate the case.

    Best Regards,
    Gergana Petrova

    Plugin Support Gergana Petrova

    (@gpetrova)

    3 years, 11 months ago

    Hello @hirlagans,

    I just wanted to post a short follow up here. We are currently in the process of including a new function to the plugin, which will allow you to block using:

    – User agent
    – Hostname
    – IP ranges

    While we cannot provide an ETA, it will be available in future releases of the plugin.

    I will be marking the topic as Resolved, you will be able to post an update if you would like us to take an additional look as well.

    Best Regards,
    Gergana Petrova

Viewing 2 replies - 1 through 2 (of 2 total)

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