• Resolved Rex Raymond

    (@rexray)


    I recently migrated my WP server to a new AWS LightSail instance. I have WP SMTP running, sending email out via AWS SES. Sending a test message from WP SMTP works, as does sending a test message from the Check & Log Email plugin by WPChill. CF7, however, won’t send, giving the red box error message.

    Both my From and To addresses are set simply to wordpress@austinistech.com, which is a valid email address.

    Please advise, thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where on the site do you have the form having the issue?

    Thread Starter Rex Raymond

    (@rexray)

    Bottom of main page. You can hit “Contact” in the menu to get there.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It is not Contact Form 7.

    Thread Starter Rex Raymond

    (@rexray)

    Oh sheesh! 🤦🏻‍♂️ My bad. I had your plugin installed, but forgot that I wasn’t using it.

    Very much appreciate your responsiveness!

    • This reply was modified 3 years, 10 months ago by Rex Raymond.

    Hi, I’m having the same issue. Red box with “There was an error trying to send your message. Please try again later.”

    Confirmed that WP SMPT is sending emails properly.

    I tried updating the plugin from 5.4.2 to 5.5.6.1 but after updating, I’m getting the above error. Prior to the update, the form works.

    I also updated php version to 8.0 and WordPress version to 6.0.

    http://www.kervit.com is the website I’m working on. You can test with this form: https://kervit.com/form-configuration-test/

    As I’m looking at the form code I see this when submitting:

    <form action=”/form-configuration-test/#wpcf7-f6009-p6010-o1″ method=”post” class=”wpcf7-form spam” novalidate=”novalidate” data-status=”spam”>

    Does this mean the form is recognizing my submission as spam?

    • This reply was modified 3 years, 10 months ago by sbarr1. Reason: Updated URL for page with form
    • This reply was modified 3 years, 10 months ago by sbarr1.

    **UPDATE

    reCaptcha keys had a long dash in the string which was being shortened via WordPress and thus making the reCaptcha fail. I updated the keys to something without the dash and the forms began working again.

    My suggestion would be to try creating new keys until a set works.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘CF7 won’t send, red border, but WP SMTP works’ is closed to new replies.