Plugin duplicated

  • Resolved litoves

    (@litoves)


    3 years, 12 months ago

    I see two plugins duplicated on the product page, “Upload an image” and “Posizione stampa”. How can I fix it?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • MayKato

    (@maykato)

    3 years, 12 months ago

    Hello,

    These fields don’t appear to be part of core WooCommerce. Have you added them using another plugin like Product Addons? If so, I’d recommend reaching out to the plugin developer directly for further assistance.

    If you are using our extension (Product Add-Ons), you have access to our support team at WooCommerce.com. Please contact us at WooCommerce.com > My Account > Support, and we’ll be happy to help you there.

    Thread Starter litoves

    (@litoves)

    3 years, 12 months ago

    It’s not a problem of these two plugins. It’s the same with every plugin I add. I don’t know where is the problem.

    Margaret S. woo-hc

    (@margaretwporg)

    3 years, 12 months ago

    Hi @litoves

    I no longer see duplicates of “Upload an image” and “Posizione stampa” on the page. Have you solved the problem already?

    If not, then please share a copy of your site’s System Status for us to check further. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    It’s not a problem of these two plugins. It’s the same with every plugin I add. I don’t know where is the problem.

    If you are seeing the duplicating issue anywhere else then please share a screenshot that shows the problem. We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Thread Starter litoves

    (@litoves)

    3 years, 12 months ago

    No I haven’t solved. Now you can see again the duplicates.
    Here is the report:

    
### WordPress Environment ###

WordPress address (URL): https://www.litografivesuviani.com/main
Site address (URL): https://www.litografivesuviani.com/main
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Microsoft-IIS/8.5
PHP Version: 7.2.34
PHP Post Max Size: 22 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.67.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.6.51-91.0-log
Max Upload Size: 18 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Dimensione totale database: 11.92MB
Dimensione dati database: 10.99MB
Dimensione indice database: 0.93MB
wp_woocommerce_sessions: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_itemmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_actions: Dati: 0.13MB + indice: 0.05MB + motore MyISAM
wp_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_actionscheduler_logs: Dati: 0.08MB + indice: 0.07MB + motore MyISAM
wp_charitable_campaign_donations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_charitable_donormeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_charitable_donors: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_cmplz_cookiebanners: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_cmplz_cookies: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_cmplz_services: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_comments: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_duplicator_packages: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_e_events: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_comments: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_donationmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_donormeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_donors: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_formmeta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_give_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_give_revenue: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_sequential_ordering: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_sessions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_subscriptionmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_give_subscriptions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_hfcm_scripts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_actions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_action_meta: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_nf3_chunks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_fields: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_field_meta: Dati: 0.17MB + indice: 0.01MB + motore MyISAM
wp_nf3_forms: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_form_meta: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_nf3_objects: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_object_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_relationships: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_nf3_upgrades: Dati: 0.10MB + indice: 0.00MB + motore MyISAM
wp_nm_personalized: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_options: Dati: 2.67MB + indice: 0.08MB + motore MyISAM
wp_postmeta: Dati: 5.42MB + indice: 0.38MB + motore MyISAM
wp_posts: Dati: 2.26MB + indice: 0.14MB + motore MyISAM
wp_snippets: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_termmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_terms: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_term_relationships: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_term_taxonomy: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_usermeta: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wp_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
wp_wc_admin_note_actions: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_product_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_stats: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_product_attributes_lookup: Dati: 0.03MB + indice: 0.03MB + motore MyISAM
wp_wc_product_download_directories: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_product_meta_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_wc_rate_limits: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpforms_tasks_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM

### Post Type Counts ###

attachment: 384
campaign: 1
custom_css: 1
customize_changeset: 8
elementor_library: 1
give_forms: 1
groovy_menu_preset: 1
nav_menu_item: 20
page: 33
post: 50
product: 10
product_variation: 106
revision: 668
shop_order: 2
wp_global_styles: 2
wpcf7_contact_form: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (24) ###

Checkout Files Upload for WooCommerce: by WP Wham – 2.1.3
Code Snippets: by Code Snippets Pro – 3.1.0
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.1.6.1
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
Drag and Drop Multiple File Upload - Contact Form 7: by Glen Don L. Mongaya – 1.3.6.3
Duplicator: by Snap Creek – 1.4.6
Elementor: by Elementor.com – 3.6.5
Essential Addons for Elementor: by WPDeveloper – 5.1.2
Flexible Shipping: by WP Desk – 4.11.7
Give - Donation Plugin: by GiveWP – 2.20.1
Groovy Menu (free): by Grooni.com – 1.4.3
Header Footer Code Manager: by 99robots – 1.1.22
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.35
New Social Media Widget: by A WP Life – 1.1.16
Ninja Forms: by Saturday Drive – 3.6.9
Recurring PayPal Donations: by wpecommerce – 1.7
Royal Elementor Addons: by WP Royal – 1.3.42
File Uploads Addon for WooCommerce: by Imaginate Solutions – 1.4.2
Min Max Quantity & Step Control for WooCommerce: by CodeAstrology – 2.8
WooCommerce Payments: by Automattic – 4.1.0
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 24.8
WooCommerce: by Automattic – 6.5.1
YITH Color and Label Variations for WooCommerce: by YITH – 1.19.0

### Inactive Plugins (1) ###

Uploads for WooCommerce: by Mujnoi Tamas – 1.0.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #97 - /negozio/
Carrello: #98 - /carrello/
Pagamento: #99 - /pagamento/
Il mio account: #100 - /mio-account/
Termini e condizioni: ❌ La pagina non è impostata

### Theme ###

Name: Twenty Seventeen
Version: 2.9 (aggiornamento alla versione 3.0 disponibile)
Author URL: https://wordpress.org/
Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Checkout Files Upload Settings ###

WooCommerce Checkout Files Upload: yes
Total file uploaders: 1
Form extras: yes
Enable alert on successful file upload: yes
Enable alert on successful file remove: yes
Max file size: 0
alg_checkout_files_upload_max_file_size_exceeded_message: Allowed file size exceeded (maximum %max_file_size% MB).
Attach files to admin's new order emails: yes
Attach files to customer's processing order emails: no
Send additional email to admin on user actions: Array
(
)
Attach file on upload action: yes
Recipient(s): (set)
Subject: [{site_title}] Checkout files upload action in customer order ({order_number}) - {order_date}
Email heading: {action}: File #{file_num}
Email content: File name: {file_name}
Action: File removed: File removed
Action: File uploaded: File uploaded
Before: Label:
					 
					%field_label%%required_html%
				
												
					Field Container:
					 
					%button_html% %field_html%
				
												
					Uploaded File:
					 
					%image% %file_name% %remove_button%
				
												
					After:
Label: 
%field_label%%required_html%: 
Field Container: 
%button_html% %field_html%: 
Uploaded File: %image% %file_name% %remove_button%
After: 
"Delete" button style: color:red;
Image style: width:64px;
Enable/disable: yes
Required: no
Accepted file types: .jpg,.jpeg,.png
Validate image dimensions: 
Width: 1
Height: 1
Checkout page: woocommerce_before_checkout_form
Position order (i.e. priority): 20
"Thank You" page: no
"My Account" page: no
Label: Please select file to upload
Upload button (single): Choose File
Wrong file type: Wrong file type: "%s"
Wrong image dimensions: Wrong image dimensions for "%s". Current: %current_width% x %current_height%. Required: %required_width% x %required_height%.
Couldn't get image dimensions: Couldn't get image dimensions: "%s"
File is required: File is required.
File was successfully uploaded: File "%s" was successfully uploaded.
File was successfully removed: File "%s" was successfully removed.
Require products: 
Require product categories: 
Require product tags: 
Label: 
%field_label%%required_html%: 
Field Container: 
%button_html% %field_html%: 
Uploaded File: %image% %file_name% %remove_button%
After: 

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: IT
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### WooCommerce Payments ###

Version: 4.1.0
Connected to WPCOM: Sì
Blog ID: 205598048
Account ID: acct_1Kqeur2HP6dK5jZD

### Action Scheduler ###

Completato: 468
Oldest: 2022-05-12 17:49:53 +0200
Newest: 2022-05-25 11:23:10 +0200

### Status report information ###

Generated at: 2022-05-25 11:25:16 +02:00
    Thread Starter litoves

    (@litoves)

    3 years, 12 months ago

    I have solved with a css trick (I tried on the second plugin “posizione stampa”), but I don’t know if it’s a good solution.

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    3 years, 12 months ago

    Hi @litoves

    The hidden instance of the addon seems to be added by your PPOM for WooCommerce by N-MEDIA plugin while the current visible one is added by File Uploads Addon for WooCommerce.

    Using multiple of the same plugin types to achieve a specific outcome may result in conflict.

    If you are no longer using the PPOM version then it would make more sense disabling that plugin.

    Cheers!

    MayKato

    (@maykato)

    3 years, 11 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 7 replies - 1 through 7 (of 7 total)

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