Hello.
It seems that neither the scrip or the css is being loaded on the page.
Try changing the script load location in the plugin settings to header.
Thank you for responding. I changed the script load location to header but the problem still exists
OK, it looks like you are using a caching plugin that is minifying all .js and .css scripts and combining them into one file. Try clearing the cache, and having the plugin rebuild the .js and .css files.
Basically, this has nothing to do with our plugin, but rather the way your caching plugin seems to work. If you still have no joy, try disabling caching, and if it starts working, you can open a thread with the makers of wp-smushit
Best of luck!
you are helping a lot, now i know where is the problem. should I exclude collapse-o-matic js and css files from minifying ? and if so, where are the essential js and css files located?
it’s ok to have caching plugins do their thing… but if any plugin is updated, the whole bulk minified file needs to bee updated as well…
best check with the caching plugin devs.
The .js and .css files are located in the plugins /js and /css directories respectively.
Thanks again for responding and trying to help, but I disabled every plugin one by one, cleared cache, excluded .js and .css files in minifying plugins and everything, collapse-o-matic is still not working.
so after all other plugins except collapse-o-matic were deactivated, the collapse elements still did not work? What about temporarily switching to a standard WP twenty-something theme? Do you have a dev site setup that also exhibits this issue?
